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Thu Apr 20, 2017 9:26 am

We have some problem when saving a Word (docx) document as a PDF.

When converting from the attached file, saving with the SaveToFile method, the application just hangs, and after some minutes we can see stack overflow exception when debugging.

If we delete the the link after section "Felhívjuk a figyelmét, hogy a fenti tranzakciók végrehajtása során felmerülő költségekről a mindenkor hatályos Díjjegyzékünkből tájékozódhat:" on page 10 (sorry, can't post the links), and save the doc (in Word2010), the document can be converted. Unfortunately this is a generated doc, and we can't modify it easily.

We can convert to other formats successfully.

I'm uploading the file (and the converter app) which causing the problem. Could you please examine it?

Other details:
spire.doc.dll version: 5.8.76.4040 (installed from nuget)
spire.pdf.dll 3.8.233.4040 (installed (automatically) from nuget with spire.doc)

Op.system: Win 8.1 Enterprise (and also on Win2008R2 server), language: english, culture settings: hungarian

Thanks,
Andras Tamas
Programmer

tamasa77
 
Posts: 3
Joined: Thu Apr 20, 2017 9:00 am

Thu Apr 20, 2017 9:58 am

Hello,

Thanks for your inquiry.
I have reproduced the issue and posted it to our Dev team for a further investigation. You will be informed once there's any progress or update.
Sorry for the inconvenience caused.

Sincerely,
Jane
E-iceblue support team
User avatar

Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Thu Apr 20, 2017 1:20 pm

Thank you for your feedback!

tamasa77
 
Posts: 3
Joined: Thu Apr 20, 2017 9:00 am

Wed May 03, 2017 7:35 am

Hello,

Your issue has been resolved and please download the hotfix (Spire.Doc Pack(hot fix) Version:5.9.3) to have a test. BTW, the upload of the hotfix on Nuget will also be finished within today.

Sincerely,
Jane
E-iceblue support team
User avatar

Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Thu May 04, 2017 10:13 am

We just tried the updated version, and it seems to be working.

Thank you for your help!

tamasa77
 
Posts: 3
Joined: Thu Apr 20, 2017 9:00 am

Fri May 05, 2017 3:27 am

Dear Andras Tamas,

Thanks for your feedback.
Please feel free to contact us if you need any help.

Sincerely,
Jane
E-iceblue support team
User avatar

Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

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