Save as Image - Problem with "Smart Art" text orientation

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Save as Image - Problem with "Smart Art" text orientation

Postby jvinel@gmail.com » Tue Mar 28, 2017 4:44 pm

Hello,

I have an issue whil trying to export to an image a "smart art" object:
Image

Once exported to image (png format in this case), the text orientation on headings (left side) is changed from horizontal to vertical:
Image

Please find attached a ppt file to demonstrate this behaviour.

Spire presentation version: 2.7.51.9041

Thanks for your help,
Best regards,
Julien
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Re: Save as Image - Problem with "Smart Art" text orientati

Postby Betsy.jiang » Wed Mar 29, 2017 1:57 am

Hi,

Thanks for your detailed information.
I have reproduced the issue and forwarded it to our Dev team, we will let you know when it is fixed.
Sorry for inconvenience caused.

Sincerely,
Betsy
E-iceblue support team
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Re: Save as Image - Problem with "Smart Art" text orientati

Postby jvinel@gmail.com » Thu Apr 06, 2017 7:23 am

Dear Betsy,

Is there any update on this topic?

Thanks,
Julien
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Posts: 10
Joined: Mon Oct 24, 2016 7:59 am

Re: Save as Image - Problem with "Smart Art" text orientati

Postby Betsy.jiang » Thu Apr 06, 2017 7:57 am

Dear Julien,

Thanks for your information.
I got information from our Dev team that the issue was fixed. We will inform you when the hotfix is available.

Sincerely,
Betsy
E-iceblue support team
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Re: Save as Image - Problem with "Smart Art" text orientati

Postby jvinel@gmail.com » Tue Apr 18, 2017 2:20 pm

Dear Betsy,

Is there any update on this topic?

Thanks,
Julien
jvinel@gmail.com
 
Posts: 10
Joined: Mon Oct 24, 2016 7:59 am

Re: Save as Image - Problem with "Smart Art" text orientati

Postby Betsy.jiang » Wed Apr 19, 2017 9:45 am

Dear Julien,

Thanks for your inquiry.
Here is a hotfix for your issue, please download it and have a try.
http://www.e-iceblue.com/downloads/Temp ... 2.7.61.zip
If there is any question, please let me know.

Sincerely,
Betsy
E-iceblue support team
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Re: Save as Image - Problem with "Smart Art" text orientati

Postby jvinel@gmail.com » Mon Apr 24, 2017 8:23 am

Dear Betsy,

I just tested the new HotFix, and I confirm: it's working fine with this new version.

Thanks for all.

Best regards,
Julien
jvinel@gmail.com
 
Posts: 10
Joined: Mon Oct 24, 2016 7:59 am

Re: Save as Image - Problem with "Smart Art" text orientati

Postby Betsy.jiang » Mon Apr 24, 2017 9:10 am

Dear Julien,

Thanks for your feedback.
Please feel free to contact us if you have any question. We will be happy to help you.

Sincerely,
Betsy
E-iceblue support team
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