Bad Characters in WPF PDFViewer

Technical support for Spire.PDFViewer

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Bad Characters in WPF PDFViewer

Postby markeye3 » Wed Sep 07, 2016 2:58 pm

Hi,
The attached BadCharacters.pdf displays properly in other pdf viewers such as Adobe and Foxit but has some bad characters in Spire's WPF PDFViewer (Version 2.10.17.4240). The BadCharacters.png shows the difference in the displayed formats. Please let me know if there is a workaround for correcting the problem while you work on fixing it because I have users who are relying on this previewer.
Thanks,
Mark
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Re: Bad Characters in WPF PDFViewer

Postby Alan.Li » Thu Sep 08, 2016 3:04 am

Hi,

Thanks for your feedback. I have noticed this issue and posted it to Our Dev team. Once it resolved, I will inform you. Sorry for inconvenience.

Sincerely,
Alan
E-iceblue support team
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Re: Bad Characters in WPF PDFViewer

Postby markeye3 » Fri Sep 23, 2016 2:32 pm

Hi Alan,
Is there estimated timeframe for a hotfix for this issue? It's becoming a blocking issue for our users.
Thanks,
Mark
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Re: Bad Characters in WPF PDFViewer

Postby Alan.Li » Mon Sep 26, 2016 7:22 am

Hi,

Thanks for your inquiry. We have resolved your issue, the new version will be released this week. And I will inform you once the new version released. Sorry for your inconvenience.

Sincerely,
Alan
E-iceblue support team
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Re: Bad Characters in WPF PDFViewer

Postby markeye3 » Mon Sep 26, 2016 2:05 pm

Thanks for the update Alan.

Thanks,
Mark
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Re: Bad Characters in WPF PDFViewer

Postby amy.zhao » Fri Apr 21, 2017 9:26 am

Dear Mark,

Sorry for delayed update.
Please download the new version via this link, https://www.e-iceblue.com/Download/down ... t-now.html.

Sincerely,
Amy
E-iceblue support team
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