Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Fri Jan 20, 2017 7:07 pm

Hello, I'm evaluating the usage of the Spire.PDF but when I process the file, it can only see this message:
"To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from ...
For further support, go to ...l"

If I open the file in Adobe Reader, the contents (actually a form) is displayed correctly.

Is my PDF file incompatible with Spire.PDF?

andrepintorj
 
Posts: 2
Joined: Fri Jan 20, 2017 11:44 am

Sun Jan 22, 2017 2:01 am

Dear andrepintorj,

Thanks for your inquiry.
How did you process the file via Spire.PDF ?
Please provide us sample file and the related code to help us investigate further.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jan 25, 2017 7:33 am

Dear andrepintorj,

How is your issue now ?
If it still happens, please provide us sample code and files for further investigation.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jan 25, 2017 5:36 pm

It seems that the file contains an XML XFA form, does Spire.API support this?

andrepintorj
 
Posts: 2
Joined: Fri Jan 20, 2017 11:44 am

Thu Jan 26, 2017 5:38 am

Hello,

Our product can manipulate the XFA forms, it would be helpful to look into the issue if you could share the document.

Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Return to Spire.PDF