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Thu May 19, 2016 7:28 pm

When converting a word document to pdf, I'm losing some word spacing in the header.

For example:

Clinical Trials: "Are any right for Jane Doe?"

in the word doc becomes

Clinical Trials: "Are any rightfor Jane Doe?"

in the PDF.

Any suggestions as to what would be causing this?

carl_heller
 
Posts: 5
Joined: Thu May 19, 2016 7:14 pm

Fri May 20, 2016 1:31 am

Hi,

Thanks for your posting.
To help us replicate and resolve your issue, could you please provide us your word document? You can also send your document to support@e-iceblue.com if it is inconvenience to share here.
Thank you for assistance.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Fri May 20, 2016 4:10 am

I will submit the documents to the support email.

Thank you.

carl_heller
 
Posts: 5
Joined: Thu May 19, 2016 7:14 pm

Fri May 20, 2016 6:34 am

Hi,

Thanks for providing.
Please use the latest version, Spire.Doc Pack Version:5.7 to resolve the issue.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

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