Load Office Word 2013 protected document using Spire.Doc

[shrikantcc]

Hi,

We are trying to open Office Word 2013 protected document using Spire.Doc LoadFromFile document function. But it shows the error as 'Password is incorrect'. I have tried Word 2007 and 2010 protected document, it works without any issue. Only issue with Word 2013 documents.

Attached protected document for your reference. Read password for document is 123456 and write password is abcd.


Thanks & Regards,
Shrikant

[amy.zhao]

Hi Shrikant,

Thanks for your posting and using our Spire.Doc.
I have reproduced your issue with your word document and forwarded it to our dev team. We will inform you when there is any update. But you said"Load Office Word 2013 protected document has the issue", the word document you attached is .doc file.
Please also share your Word 2013 protected document for investigation. Thank you.

Best Regards,
Amy
E-iceblue support team

[shrikantcc]

Hi Amy,

Thanks for the valuable reply.

Attached document is created using Microsoft Office 2013 and saved it in 97-2003 doc format. So that's why it shows extension as .doc.

Warm Regards,
Shrikant

[amy.zhao]

Hello Shrikant,

Thanks for your further information.
Our dev team is working on the issue. We will inform you when there is new update.

Best Regards,
Amy
E-iceblue support team

[amy.zhao]

Hi,

Thanks for your waiting.
Your issue has been resolved. Welcome to download and test Spire.Doc Pack(hot fix) Version:5.6.27.

Best Regards,
Amy
E-iceblue support team

[amy.zhao]

Hi,

Did new version resolve your issue?
Thanks for your feedback.

Best Regards,
Amy
E-iceblue support team