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Fri Apr 06, 2018 8:42 am

When I tried to remove Layers from a Pdf document (which was merged from 5 pdf files), it goes into infinite loop. I guess this layers in each document was created using page.PageLayers. Can you please check this issue.

TBrinkmann
 
Posts: 6
Joined: Wed Dec 16, 2015 12:29 pm

Fri Apr 06, 2018 9:03 am

Hi,

Thank your for contacting us.
If you were using an old version, I first suggest downloading the latest Spire.PDF Pack(Hot Fix) Version:4.4.0 to have a try. If the issue still occurs, please provide your input Pdf file along with your full code to help us investigate it on our end. You could send them to us via email support@e-iceblue.com.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1187
Joined: Tue Sep 27, 2016 1:06 am

Fri Apr 06, 2018 10:09 am

Hello,
Thank you for the quick response. Yes, this issue is still there with new version 4.4. I am sending a sample document as mail.

Regards,

TBrinkmann
 
Posts: 6
Joined: Wed Dec 16, 2015 12:29 pm

Fri Apr 06, 2018 11:21 am

Hello,

I received your file and when using code doc.Layers.RemoveLayer("Foxit_ConectedPDF_Navigation");to remove the layer, I encounterd the NullReferenceException issue.I have posted it to our Dev team, if it is fixed or there are some updates for you, we will let you know. Sorry for the inconvenience caused.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1187
Joined: Tue Sep 27, 2016 1:06 am

Thu May 03, 2018 12:15 pm

Is there updates on this issue?. We are facing a lot of issues because of this

TBrinkmann
 
Posts: 6
Joined: Wed Dec 16, 2015 12:29 pm

Fri May 04, 2018 5:26 am

Hello,

Thanks for your post.
I do understand your situation, yet the underlying problem here is very complex and please spare us more time for investigation. We will keep you informed about the updates as soon as we have some.
Sorry for the inconvenience caused.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Thu May 17, 2018 10:02 am

Hi,

Thanks for your patient waiting.
Your issue has been fixed. Welcome to download Spire.PDF Pack(Hot Fix) Version:4.5.3.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1187
Joined: Tue Sep 27, 2016 1:06 am

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