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Wed Jul 29, 2020 7:24 am

Hallo Support-Team,

the PDF-File will not be printed via Spire.PDF.
if I user AdobeReader or Microsoft Edge, the document will be printed.

What is the reason?

Please help me, because I get a lot of PDF-documents like this document, that won't be printed via Spire.

Greetings Christian

Chris_Ma
 
Posts: 21
Joined: Thu Jun 25, 2020 1:36 pm

Wed Jul 29, 2020 8:23 am

Hello,

Thanks for your post.
I have reproduced your issue and logged it in our bug tracking system with the ticket SPIREPDF-3463. Our Dev team will investigate further and fix it. If there is any update, we will inform you immediately.
Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Thu Aug 06, 2020 12:02 pm

Hello,

Hope you are doing well.
Glad to inform you we just released Spire.PDF Pack(Hot Fix) Version:6.8.1 which fixes your issue, please download it from the following links.
Our Website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.PDF/6.8.1

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Tue Aug 11, 2020 1:23 pm

Thanks,

It works now.
My Documents could be printed with the new Version of Spire.PDF.

My Issue could be closed.

Greetings from germany.

Chris_Ma
 
Posts: 21
Joined: Thu Jun 25, 2020 1:36 pm

Wed Aug 12, 2020 1:24 am

Hello,

Thanks for your feedback.
Feel free to contact us if you need further assistance. Have a nice day!

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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