PDF will not load

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PDF will not load

Postby mday » Tue Dec 20, 2016 4:16 pm

I have a PDF that the PDFViewer does not seem able to load. I am using version 2.11.0.6340 of Spire.PdfViewer.Forms. I am able to successfully open the PDF with Adobe Acrobat Reader DC.
I can email the PDF to a support person, but due to the nature of the content would prefer to not add it as an attachment to this post. Please let me know who I can send the PDF to for review.
mday
 
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Joined: Tue Nov 29, 2016 8:41 pm

Re: PDF will not load

Postby Betsy.jiang » Wed Dec 21, 2016 3:00 am

Dear mday,

Thanks for your inquiry.
Please send the sample file to us( Support@e-iceblue.com ) via email. And then we will investigate it and update to you.

Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
 
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