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Wed Oct 30, 2019 1:23 pm

Hi,

I have trouble with the formatting of some PDFs.
Spire PDF library 5.10.5.20046 - .net/visual studio 2019 and Windows 10.

What I'm trying to do:
I read the PDF from file, and print the document to a pre-defined printer.
Example:
PdfDocument pdfDocument = new PdfDocument("c:\\temp\\original.pdf");
pdfDocument.Print(); //in this example I use default printer.

The problem is that international (Norwegian æøå) characters is not encoded correctly when the document is "parsed" with spire pdf (see attachment)

The result will be the same if i print to "Microsoft Print to PDF" or a normal printer.

spire@slettene.com
 
Posts: 4
Joined: Mon Aug 19, 2019 10:19 am

Thu Oct 31, 2019 2:43 am

Hi,

Thanks for your inquiry.
I tested your file and did notice the issue you mentioned. I have logged it into our bug tracking system. Once there is any progress, we will inform you.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Fri Nov 01, 2019 11:02 am

Looking forward to hear from you.

Regards,
Vegard

spire@slettene.com
 
Posts: 4
Joined: Mon Aug 19, 2019 10:19 am

Mon Nov 04, 2019 1:32 am

Hi,

Thanks for your reply. Sorry to reply late for weekend.
Our Dev team is investigating your issue. Once there is any progress, we will inform you ASAP.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Tue Nov 19, 2019 8:27 am

Hi!

Any updates on this one yet?

Regards,
Vegard

spire@slettene.com
 
Posts: 4
Joined: Mon Aug 19, 2019 10:19 am

Tue Nov 19, 2019 9:35 am

Hi,

Thanks for your reply.
I checked the state of your issue in our bug tracking system, sorry that it has not been resolved yet. Please share us little more time, once there is any progress, we will inform you ASAP. Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Tue Feb 11, 2020 1:19 pm

Hi!

Any updates?

Regards,
Vegard

spire@slettene.com
 
Posts: 4
Joined: Mon Aug 19, 2019 10:19 am

Wed Feb 12, 2020 8:52 am

Hi Vegard,

Sorry for long silence.
We have found a solution of your issue. We will provide a hotfix for you within next week.
Thanks for waiting.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Feb 19, 2020 8:14 am

Hi,

Glad to inform you that the hotfix is available. Please download Spire.PDF Pack(Hot Fix) Version:6.2.6 and have a try.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
NuGet: https://www.nuget.org/packages/Spire.PDF/6.2.6

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Mon Mar 02, 2020 8:14 am

Hi,

Hope you are doing well.
Do you try the hotfix? Has it solved your issue?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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