Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files from any .NET platform (C#, VB.NET, ASP.NET, .NET Core) and Java applications (J2SE and J2EE) with fast and high quality performance.

Mon Sep 17, 2018 7:37 am

Hello Support team,

when generating a pdf document from a docx (TestDoc.docx) using the following code

var doc = new Spire.Doc.Document(memoryStreamIn);
doc.SaveToStream(memoryStreamOut,FileFormat.PDF);

some formatting is lost. (TestDocSpireConverted.pdf)
When exporting from Word, it looks fine. (TestDocWordExport.pdf)
See attached documents.

Best regards,
Arne
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Last edited by arne.weber@webtelligence.net on Tue Sep 18, 2018 5:30 am, edited 1 time in total.

arne.weber@webtelligence.net
 
Posts: 19
Joined: Mon Sep 19, 2016 6:52 am

Mon Sep 17, 2018 8:34 am

Hello Arne,

Thanks for your post.
I have reproduced the issue and logged it into our bug tracking system for investigating and fixing, if there is any progress, we will let you know. Sorry for the inconvenience caused.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1049
Joined: Wed Apr 25, 2018 3:20 am

Tue Nov 13, 2018 7:40 am

Hello Lisa,

any news or "time-horizont" on this issue?

Best regards,
Arne

arne.weber@webtelligence.net
 
Posts: 19
Joined: Mon Sep 19, 2016 6:52 am

Tue Nov 13, 2018 9:54 am

Dear Arne,

Thank you for following up.
Sorry there is no progress. Our dev team are speeding up to fix your issue and I have requested them to share any possible ETA at their earliest, if there is any good news, we will let you know immediately. Thanks for your understanding.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1049
Joined: Wed Apr 25, 2018 3:20 am

Tue Jun 11, 2019 12:12 pm

Hello support team,

still no news on that issue?

Best regards,
Arne

arne.weber@webtelligence.net
 
Posts: 19
Joined: Mon Sep 19, 2016 6:52 am

Wed Jun 12, 2019 6:46 am

Hello Arne,

Thank you for following up.
I got the news from our Dev team that your issue has been resolved and it is in the testing phase now. Once the tests pass, we will prepare a hotfix version for you ASAP. Thanks for your understanding.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1049
Joined: Wed Apr 25, 2018 3:20 am

Fri Jul 19, 2019 10:48 am

Hello,

Glad to inform you that the reported issue has been fixed in Spire.Doc Pack Version:7.7. Welcome to download and test it.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1049
Joined: Wed Apr 25, 2018 3:20 am

Tue Jul 23, 2019 7:09 am

Hello,

Greetings from E-iceblue.
Did the hotfix version work for you? Thanks in advance for your feedback and time.

Sincerely,
Lisa
E-iceblue
User avatar

Lisa.Li
 
Posts: 1049
Joined: Wed Apr 25, 2018 3:20 am

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