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Tue Feb 27, 2018 1:44 pm

Dear support,
I use commercial Spire.XLS, latest version 8.0 on Visual Studio 2017, Win10-64. I created the application generating finely formatted XLSX documents and their PDF copies. Mostly everything goes well, but if I start my application on Windows 7 with screen font scaling set to 125% created PDF files are becoming corrupted. Win7 version (x32 or x64) does not matter, only the screen font scaling setting. Text in some cells is formatted strange way. See attached XLSX and resulting PDF in the attached archive, the example of corruption are cells A24 and H32. On Windows 10 with any scaling this effect is not present.
Could you please help me with the issue ? I do need a solution ASAP...
Attachments
PDF_corruption.rar
Generated by Spire.XLS
(35.93 KiB) Downloaded 269 times

NowhereMan
 
Posts: 4
Joined: Tue Nov 28, 2017 5:49 am

Wed Feb 28, 2018 10:16 am

Hello,

Thanks for your inquiry.
I have reproduced your issue on my side and logged it into our bug tracking system. Once it is fixed or there are some updates, we will let you know. Sorry for the inconvenience caused.
In addition, please tell us your region and language setting, such as Russia, Russian. Many thanks.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Thu Mar 01, 2018 5:52 am

Hi Nina,
Thank you for the answer. You are correct, regional settings are Russia and Russian, list delimiter set to semicolon (;).

Regards,
Mike

NowhereMan
 
Posts: 4
Joined: Tue Nov 28, 2017 5:49 am

Thu Mar 01, 2018 6:08 am

Dear Mike,

Thanks for your sharing. We will look into it and let you know if there is any update.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Wed Apr 11, 2018 5:50 am

Any news ? Just a kind reminder...

NowhereMan
 
Posts: 4
Joined: Tue Nov 28, 2017 5:49 am

Wed Apr 11, 2018 6:45 am

Dear Mike,

Sorry your issue is not resolved yet due to its complexity. Our Dev team is still working on it, please spare us more time. If there is any good news, we will let you know at once. Thanks for your understanding.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Wed Apr 25, 2018 7:08 am

Hi Mike,

Thanks for your patient waiting.
Your issue has been fixed, please download the hotfix from following link.
Spire.XLS Pack(Hotfix) Version:8.4.13

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Wed May 02, 2018 3:50 am

Hello,

Greetings from E-iceblue.
Has your issue been fixed with the hotfix?
Any feedback will be highly appreciated.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

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