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Fri Oct 14, 2016 12:09 pm

Hi,

I am converting a PDF document with a chart and image on. The resulting PDF document does not display the chart and displays an excel error in place of a piece of text.

I have attached the raw document and the resulting pdf document as examples.

Hope you can help - this library will be ideal if we can get this sorted.

Thanks

Rich
Attachments
Daily Player Report for Example 10-14-2016.zip
(59.86 KiB) Downloaded 256 times

richarddry
 
Posts: 4
Joined: Thu Oct 13, 2016 10:44 am

Mon Oct 17, 2016 2:58 am

Dear richarddry,

Sorry for late reply as the weekend. I have noticed your issue and posted it to our Dev team. Once it is resolved, we will inform you. Sorry for inconvenience.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Tue Oct 25, 2016 3:48 pm

Hi,

Is there any update on this issue please?

I have downloaded version 7.11, after receiving an email saying a new release will be available. If this was the release with the fix it does not work unfortunately.

the release is this:

Spire.XLS Pack Version:7.11 Problems with the download? Please use this direct link.
This pack is also for users to have a free trial on Spire.XLS for .NET Pro Edition, Spire.XLS for Silverlight and Spire.XLS for WPF.

Many thanks

Rich

richarddry
 
Posts: 4
Joined: Thu Oct 13, 2016 10:44 am

Wed Oct 26, 2016 1:44 am

Hi richarddry,

Version 7.11 does not include the fix on your issue, and we will inform you when the version includes the fix is released. Thanks for your waiting and sorry for this delay.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Wed Oct 26, 2016 8:11 am

Hi richarddry,

Here is the newest hotfix( Spire.XLS Pack Hotfix Version:7.11.1) including the fix about your issue, but sorry that there are some issues remained, and our Dev team is still fixing these issues, once there is new update, we will let you know immediately, sorry for inconvenience.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Wed Nov 09, 2016 8:03 am

Hi richarddry,

Your issue has been resolved in Spire.XLS Pack Hotfix Version:7.11.13. Please download it and have a try.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Fri Nov 18, 2016 8:37 am

Dear richarddry,

Have you tried the latest version of Spire.Xls? Is you issue resolved with the latest version?

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

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