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Wed Feb 17, 2021 12:33 pm

Hi Team,

I have a sample resume docx file which i am tring to convert to pdf but is not converting properly.

Even in the spire doc website when you navigate to live demo even there i tried to convert but the result was not so good.

For reference i have also attached both of these files here.
SampleFiles.zip

parth647253
 
Posts: 5
Joined: Wed Feb 17, 2021 12:10 pm

Thu Feb 18, 2021 3:15 am

Hello,

I tested your case with the latest Spire.Doc Pack(hot fix) Version:9.2.0, and found that the result PDF is much better than yours, attached is my output file. I suggest you try again with the latest version.

But there is still an issue, some text in the PDF file was cut off, as shown below. I have logged this issue in our bug tracking system with the ticket SPIREDOC-5540. If there is any update, we will let you know. Apologize for the inconvenience caused.
screenshot.png

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Tue Jun 01, 2021 6:19 am

Hi,

Thanks for reply.

Yes your results are much better.

Do you have any update on the SPIREDOC-5540 ticket ?

Thanks again waiting for positive reply.

parth647253
 
Posts: 5
Joined: Wed Feb 17, 2021 12:10 pm

Tue Jun 01, 2021 7:22 am

Hello,

Thanks for your follow up.

I have verified that the issue SPIREDOC-5540 has been fixed in the latest Spire.Doc Pack(hot fix) Version:9.4.18. Please download it from the following links to test on your side.
Website link: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link: https://www.nuget.org/packages/Spire.Doc/9.4.18

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Tue Jun 01, 2021 8:41 am

Hi,

Thanks.. Is it available in Spire.Office license ?

parth647253
 
Posts: 5
Joined: Wed Feb 17, 2021 12:10 pm

Tue Jun 01, 2021 9:16 am

Yes, the latest Spire.Office Platinum(Hotfix) Version:6.4.4 contains Spire.Doc v9.4.18. If you encounter any problems during testing, just feel free to contact us.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Wed Jun 23, 2021 7:02 am

Hi Team,

Thanks for the updated spire version, most of the cases are now converting fine. But still have some text issue in attached file.

In the attached zip file contains both docx and converted pdf file where some text are being not displayed properly. And the images show where the issue is happening. I am trying the latest version of spire.doc 9.6.10

Can you please have a look in it.

parth647253
 
Posts: 5
Joined: Wed Feb 17, 2021 12:10 pm

Wed Jun 23, 2021 9:53 am

Hello,

Thanks for your feedback.
Regarding the new input files you provided, I converted them to PDF and did reproduce your issue. I have logged it in our bug tracking system with the ticket SPIREDOC-6230. If there is any update, we will let you know. Apologize for the inconvenience caused.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

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