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Wed Jul 25, 2018 2:08 pm

Hey guys,

I loop in a C#-App through a coupple of PDF-files and merge them through the AppendFile Method (tried also the MergeFiles and InsertPage methods with same result).
The resulting pdf is sadly empty if opened with AdobeReader on a mobile device. The previous pdfs are displayed regulary.
I don't understand why this happens. On a PC everything is normal, and the same files merged with PDF24 is also correctly displayed.
I added the pdfs in the zip. Maybe one of you has an idea of a setting that could help.

Greetings Benedikt

KEMMLIT
 
Posts: 6
Joined: Tue Apr 26, 2016 2:26 pm

Thu Jul 26, 2018 2:41 am

Dear Benedikt,

Thank you for your post.
I have reproduced the issue and logged it in our bug tracking system.
Once there's any update, I will let you know.
Sorry for the inconvenience caused.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Fri Nov 02, 2018 8:28 am

Hello Benedikt,

Glad to inform that your issue has been resolved in the hotfix Spire.PDF Pack(Hot Fix) Version:4.11.0.

Sincerely,
Jane
E-iceblue support team
User avatar

Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Tue Nov 06, 2018 8:47 am

Dear Benedikt,

Greetings from e-iceblue!
Have you tried the hotfix?
Your feedback would be greatly appreciated!

Sincerely,
Jane
E-iceblue support team
User avatar

Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

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