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Thu Jan 16, 2020 11:57 am

We received a valid pdf document with all fonts correctly embedded. We analyzed the document und found no problems at all.
When this document ist printed out with spire pdf, the letter "g" is not printed correctly on any printer.

The document can be printed out correctly using Adobe Reader.

pebeling
 
Posts: 19
Joined: Tue Jan 09, 2018 2:48 pm

Fri Jan 17, 2020 2:14 am

Hello,

Thanks for your post.
I have reproduced your issue and logged it into our bug tracking system for further investigation. If there is any update, I will inform you. Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Mon Feb 17, 2020 2:48 pm

Hallo Rachel,
any idea, when the issue will be fixed?
Regards,
Petra

pebeling
 
Posts: 19
Joined: Tue Jan 09, 2018 2:48 pm

Tue Feb 18, 2020 9:00 am

Hello,

Thanks for your following up.
Sorry at present our Dev team is still fixing you issue due to its complexity. And at this moment I can't tell you an estimated time.
Anyway, we have given your issue a high priority and requested our Dev team to share any possible ETA at their earliest time. We will inform you as soon as it is fixed.
Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Thu Sep 02, 2021 10:59 am

Hello,

Sorry for the long silence.

Glad to inform you that we just released Spire.PDF Pack(Hot Fix) Version:7.9.2 which fixes your issue. Welcome to download it from the following links for testing.

Website link: https://www.e-iceblue.com/Download/down ... t-now.html
NuGet link:
https://www.nuget.org/packages/Spire.PDF/7.9.2
https://www.nuget.org/packages/Spire.PDF.NETCore/7.9.2

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Thu Sep 02, 2021 12:58 pm

Thank you, the issue is solved.
Best regards,
Petra

pebeling
 
Posts: 19
Joined: Tue Jan 09, 2018 2:48 pm

Fri Sep 03, 2021 1:27 am

Hi Petra,

Thanks for your feedback.

If you encounter any problems related to our product in the future, just feel free to contact us.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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