Issue with Printing using Spire.pdf

[prabhuss]

We are evaluating spire.pdf for .net single user license. But We are seeing issue with printing using spire.pdf. I have attached three output. I am attaching also the original document for your reference.

first one directly printed on thermal printer and works
second one is printed using following code and it works.
static void Main(string[] args)
{
ProcessStartInfo info = new ProcessStartInfo();
info.Verb = "print";
info.FileName = @"C:\Users\kirti\Desktop\TestPDF\test8.pdf";
info.CreateNoWindow = true;
info.WindowStyle = ProcessWindowStyle.Hidden;

Process p = new Process();
p.StartInfo = info;
p.Start();

p.WaitForInputIdle();
System.Threading.Thread.Sleep(10000);
if (false == p.CloseMainWindow())
p.Kill();
}
Third one is, I am trying print using spire.pdf with following code and it is always printing tiny. I tried changing pagescaling to all four options but it did not work.
using Spire.Pdf;
using System.Drawing;
using System.Drawing.Printing;

namespace printpdf
{
class pdfprinttest
{
static void Main(string[] args)
{
PrintMethod(@"C:\Users\kirti\Desktop\TestPDF\test8.pdf");
}

public static void PrintMethod(string path)
{

PdfDocument pdfdocument = new PdfDocument();
pdfdocument.LoadFromFile(path);
pdfdocument.PageScaling = PdfPrintPageScaling.CustomSacle;
pdfdocument.PrintDocument.Print();
}

}


}

Could you help us investing this issue, so that we can evaluate it fast please

[Simon.yang]

Hello,

Thanks for your inquiry.
I did not find your attachments here. Would you please attach them again? Or you could send them to us via email(support@e-iceblue.com).

Best regards,
Simon
E-iceblue support team

[prabhuss]

attaching files

[Simon.yang]

Hello,

Thanks for your sharing. I find that your PDF itself has some blank space. I try to print the PDF with the three methods and the results are all the same. Please see the attached result. Please confirm if the PDF file is the one your were using.
I am using Spire.PDF Pack(Hot Fix) Version:3.9.431.


Best regards,
Simon
E-iceblue support team

[Simon.yang]

Hello Prabhu,

With further investigation, I have reproduced the issue on my side and logged it in our bug tracking system. Once it’s fixed, we will inform you immediately.

Sincerely,
Simon
E-iceblue support team

[Simon.yang]

Hello,

Thanks for your waiting. There is a solution to fix the issue. Please download Spire.PDF Pack(Hot Fix) Version:3.9.462 and refer to the below code snippet to have a try.

Code: Select all

            PdfDocument doc = new PdfDocument();
            doc.LoadFromFile(filename);
            PaperSize paperSize = new PaperSize();
            paperSize.Width = 283;//inch*100
            paperSize.Height = 826;//inch*100
            paperSize.RawKind = (int)PaperKind.Custom;
            doc.PrintSettings.PaperSize = paperSize;
            doc.PrintSettings.SelectSinglePageLayout(PdfSinglePageScalingMode.ActualSize, false, 100f);
            doc.Print();

Best regards,
Simon
E-iceblue support team

[RajuGupta]

Hi,
Good day

I am trying to print with free version FreeSpire.PDF 7.2.0, it prints but it is empty page. nothing prints.
please assist
my code

Spire.Pdf.PdfDocument pdfdocument = new Spire.Pdf.PdfDocument();
pdfdocument.LoadFromFile(@"c:\TestPrint\output3.pdf");
pdfdocument.PrintSettings.PrinterName = "PrinterName";
pdfdocument.PrintSettings.Color = false;
pdfdocument.Print();
pdfdocument.Dispose();

[Annika.Zhou]

Hello Raju,

Thank you for your inquiry.
In order to help us investigate your problem quickly and effectively, please provide your sample PDF file. You could attach it here or send it to us via email (support@e-iceblue.com). Thanks in advance.

Sincerely,
Annika
E-iceblue support team

[RajuGupta]

Hi Annika,
Thanks for the reply

It printed successfully
Didn't changed anything. not sure what went wrong
but it is working without any change
thank you

[Annika.Zhou]

Hi Raju,

Glad to hear that. If you have other questions about using Spire.PDF in the future, please feel free to contact us.

Sincerely,
Annika
E-iceblue support team