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Mon Apr 24, 2017 11:22 am

Hi, we migrate CRM 2011 from Windows 2008 to Windows 2012 R2. Everything was working fine on 2008 but when we convert DOC document to PDF, images not showing. In DOC its works fine.

OS: Windows 2012 R2 x64 16GB RAM
.NET 3.5 and 4.5
Spire DOC PRO Edition Version 5.8

This is the code we use:

Code: Select all
Spire.Doc.Document document = new Spire.Doc.Document();           
document.LoadFromStream(MemoryStream, FileFormat.Docx2010);
string pathFichero = "rutafichero";
document.SaveToFile(pathFichero, FileFormat.PDF);


Any help would be appreciated
Thaks.
Pascual Muñoz.

pascual.munoz
 
Posts: 2
Joined: Mon Mar 13, 2017 10:12 am

Tue Apr 25, 2017 2:39 am

Dear Pascual,

Thanks for your inquiry.
First please try to use the latest Spire.Doc Pack(hot fix) Version:5.8.92. If this doesn't work, please try to set Enabling 32-bit applications as true in IIS setting if you deploy your application on IIS.
After trying the suggestions, if the issue still happens, please provide us with following information for testing.
1.Input files
2.Deployment environment(if you deploy on IIS)

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Tue Apr 25, 2017 11:12 am

The last hotfix works perfectly.

Thanks!

pascual.munoz
 
Posts: 2
Joined: Mon Mar 13, 2017 10:12 am

Wed Apr 26, 2017 1:28 am

Dear Pascual,

Thanks for your feedback.
Please feel free to contact us if you have any question.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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