Images are not shown correctly / scaled wrong

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Images are not shown correctly / scaled wrong

Postby AWCRAWCODE » Wed Feb 19, 2014 12:31 pm

Images are not shown correctly / scaled wrong
Hi Forum
We are using Spire Doc Viewer 4.9.43.10040
I have a word document with one image.
If opened in word I can see the whole image (see attached screenshot “Page 1 from Winword” )
If opened in spire doc viewer I can only see the left part of the image.
(see attached screenshot “Page 1 from Spire View” ).
I also attached the original word doc for your reference
Many thanks for your help.
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AWCRAWCODE
 
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Re: Images are not shown correctly / scaled wrong

Postby Gary.zhang » Thu Feb 20, 2014 1:54 am

Hello,

Thanks for your feedback.
We have reproduced the issue you experienced, which has been transferred to our Dev team. Once there are any progress from them, we will inform you immediately. Sorry for inconvenience.
If there are any questions, welcome to get it back to us.
Sincerely,
Gary
E-iceblue support team
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Re: Images are not shown correctly / scaled wrong

Postby AWCRAWCODE » Tue Apr 01, 2014 7:48 am

Hi Garry. May I ask what the current status of this bug is ?
Will it be solved ?

Many thanks in advance
AWCRAWCODE
 
Posts: 11
Joined: Thu Oct 25, 2012 2:47 pm

Re: Images are not shown correctly / scaled wrong

Postby Gary.zhang » Tue Apr 01, 2014 9:22 am

Hello,

So sorry for inconvenience. It will be solved, and our Dev team is still working on it as the issue has a little difficult. Once it is
resolved, we will inform you immediately.

Thanks,
Gary
E-iceblue support team
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Re: Images are not shown correctly / scaled wrong

Postby amy.zhao » Fri Apr 21, 2017 7:56 am

Hello,

Thanks for patience waiting.
The issue has been resolved. Please download new version via this link: https://www.e-iceblue.com/Download/down ... t-now.html.

Sincerely,
Amy
E-iceblue support team
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