Image problem - PDF export

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Image problem - PDF export

Postby mardla » Wed Jul 26, 2017 8:16 am

Hi,

we have a problem with export DOCX to PDF. See please attached zip file. There are three files.

The Source DOCX: UnitTestTemplate-success.docx
The PDF exported from the Word: UnitTestTemplate-success-ByWord.pdf (this PDF is OK)
The PDF exported from Spire.Doc: UnitTestTemplate-bad-BySpireDoc.pdf (this PDF is Wrong)

The problem you can see on the third page. The left column is wrong. There is missing the image "Download your iPad app".

Thanks.

Josef
mardla
 
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Re: Image problem - PDF export

Postby mardla » Wed Jul 26, 2017 8:17 am

I can't attach the file, he is too large for your system. He has 4MB. Please send me the email address, where can I send the file.

Thanks.
mardla
 
Posts: 5
Joined: Fri Jun 09, 2017 12:32 pm

Re: Image problem - PDF export

Postby Jane.Bai » Wed Jul 26, 2017 8:23 am

Hello,

Thanks for your inquiry.
Please send your files to support@e-iceblue.com.

Sincerely,
Jane
E-iceblue support team
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Re: Image problem - PDF export

Postby mardla » Thu Jul 27, 2017 8:55 am

I have sent the files.
mardla
 
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Re: Image problem - PDF export

Postby Jane.Bai » Thu Jul 27, 2017 9:42 am

Hello,

I have received your email and replied.

Sincerely,
Jane
E-iceblue support team
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Re: Image problem - PDF export

Postby Jane.Bai » Thu Nov 30, 2017 2:36 am

Hello,

Greetings from e-iceblue!
Glad to inform that your issue has been resolved and the hotfix Spire.Doc Pack(hot fix) Version:6.0.63 is available.

Sincerely,
Jane
E-iceblue support team
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