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Fri Jun 01, 2018 6:42 am

I am using spire.doc free version,
when i am converting .rtf file into .pdf file image in the rtf got distorted
both files attached for your reference

code is like this

Dim Doc As New Document()
Doc.LoadFromFile(MapPath("") & "\PAYSLIP_" & Session("persno") & ".rtf", FileFormat.Rtf)
Doc.SaveToFile(MapPath("") & "\PAYSLIP_" & Session("persno") & ".PDF", FileFormat.PDF)

chandrakari
 
Posts: 3
Joined: Tue May 01, 2018 11:38 pm

Fri Jun 01, 2018 7:14 am

Dear chandrakari,

Thanks for your inquiry.
I have reproduced your issue and logged it in our bug tracking system. We will let you know as soon as there is any update.
Sorry for the inconvenience.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Tue Jun 19, 2018 9:10 am

Hello,

Greetings!
Glad to inform that the issue has been resolved and the hotfix(Spire.Doc Pack(hot fix) Version:6.6.7) is available.
By the way, I'd like to mention that we would not update the free version. Please use the commercial version instead.

Sincerely,
Jane
E-iceblue support team
User avatar

Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Tue Jun 19, 2018 9:38 am

Thank you for reply,
unfortunately we are using free version, commercial version purchase not known.
So now i have to search for alternative

chandrakari
 
Posts: 3
Joined: Tue May 01, 2018 11:38 pm

Fri Jun 22, 2018 6:17 am

Dear chandrakari,

Greetings from E-iceblue.
Did you use the hotfix ? Has your issue been resolved ?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Jun 22, 2018 9:42 am

Dear Betsy,

in the previous reply , your rep Jane informed that, hotfix will work with commercial version only. As i am using free version, i haven't tried

"I'd like to mention that we would not update the free version. Please use the commercial version instead."

chandrakari
 
Posts: 3
Joined: Tue May 01, 2018 11:38 pm

Mon Jun 25, 2018 1:39 am

Dear chandrakari,

Thanks for your reply.
Sorry that we don't have plan to maintain free version. We had sent you a temporary license file for one month to remove the warning message, you could have a better evaluation on our product.
Any question, just feel free to contact us.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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