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Mon Oct 24, 2016 8:08 am

Hello,

I'm currently evaluating Spire.presentation for my client, to export PPT as images without Office installed.

It seems that I have an issue with gradient and some object available in Powerpoint.

Export from Powerpoint using "Save as Png":
Image

Export with Spire.Presentation:
Image

Please find attached the ppt.

Do you know how I can fix this? Is there any workaround?

Thansk and best regards,
Julien

jvinel@gmail.com
 
Posts: 10
Joined: Mon Oct 24, 2016 7:59 am

Mon Oct 24, 2016 8:33 am

Hi Julien,

Thanks for your detailed information.
I have noticed the issue and posted it to our Dev team. We will inform you when it is fixed.
Sorry for inconvenience caused.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Nov 09, 2016 10:55 am

Is there any progress on this bugfix?

Thanks,
Julien

jvinel@gmail.com
 
Posts: 10
Joined: Mon Oct 24, 2016 7:59 am

Thu Nov 10, 2016 3:16 am

Hi Julien,

Thanks for posting.
I got information from our Dev team, the issue has been fixed. We will inform you when the hotfix is available.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Tue Nov 15, 2016 8:58 am

Hi Julien,

Thanks for your waiting.
Now the issue has been fixed in Spire.Presentation Pack Hotfix Version:2.7.11, welcome to test it.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Nov 18, 2016 8:57 am

Hi Julien,

Did you test the hotfix ? Has the issue been resolved ?

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Nov 23, 2016 8:39 am

Hi,

I just tested the Hotfix.

The issue is fixed.

Thank you,
Julien

jvinel@gmail.com
 
Posts: 10
Joined: Mon Oct 24, 2016 7:59 am

Wed Nov 23, 2016 8:58 am

Hi,

Thanks for your feedback.
Welcome to write to us again for further question, we are here for help.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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