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Sun Jun 02, 2019 7:06 am

It is ok to generate presentation file using existing pot file,
BUT, when using potx file, the same code will produce EXCEPTION!!

As the following code depicted:
(Note: the potx file is produced by just merely saved-as from the pot file)

ISlide slide;
Presentation ppt=new Presentation();
Presentation masterppt=new Presentation();

// the following can produce result successfully.
masterppt.LoadFromFile("IT.pot",FileFormat.Auto);
slide=masterppt.Slides[0];
ppt.Slides.Insert(0,slide);
ppt.SaveToFile("result-from-POT.pptx",FileFormat.Auto);


// the following will Exception!! ("Object reference not set....")
masterppt.LoadFromFile("IT.potx",FileFormat.Auto);
slide=masterppt.Slides[0];
ppt.Slides.Insert(0,slide);
ppt.SaveToFile("result-from-POTX.pptx",FileFormat.Auto);

grchen168
 
Posts: 32
Joined: Sat Jan 24, 2015 4:48 pm

Mon Jun 03, 2019 2:16 am

Hi,

Thanks for your inquiry.
I have reproduced your issue and logged it into our bug tracking system for further investigating. If there is any update, we will inform you. Sorry for the inconvenience caused.

Sincerely,
Nancy
E-iceblue support team
User avatar

nancy.yang
 
Posts: 184
Joined: Wed Apr 03, 2019 2:33 am

Tue Jun 04, 2019 11:12 am

How's going about the defeat correction?
When will be the hotfix available?
Txs.

grchen168
 
Posts: 32
Joined: Sat Jan 24, 2015 4:48 pm

Wed Jun 05, 2019 10:10 am

Hi,

Thanks for your inquiry.
I got the news from our Dev team that your issue has been resolved and it is in the testing phase, once the tests pass, we will prepare a hotfix for you ASAP. Thanks for your patience.

Sincerely,
Nancy
E-iceblue support team
User avatar

nancy.yang
 
Posts: 184
Joined: Wed Apr 03, 2019 2:33 am

Fri Jun 07, 2019 2:38 am

I had noticed that there is new version of Spire Office available (v4.6).
And after download it & extract, the resulting Spire Presentation is also new version (v4.5.10.18040).
But, after testing, the aforementioned exception (potx issue) is still exist.

Due to project time is due, may I ask that is it possible that you can offer me a quick fix just for resolving that exception?
Thanks in advance.

grchen168
 
Posts: 32
Joined: Sat Jan 24, 2015 4:48 pm

Fri Jun 07, 2019 5:40 am

Hi,

Thanks for your response.
Our latest Spire.Office does not include the fix for this issue as the new version of Spire.Presentation has not completed all the tests.
We are on a holiday now until we return to the office on June 10th. When we get back to the office, we will do our best to provide the new version with you soon.
Sorry for all the inconvenience caused by us. Thanks for your understanding and support.

Sincerely,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Mon Jun 10, 2019 12:29 pm

Thanks.
And, hope to hear from you soon.

grchen168
 
Posts: 32
Joined: Sat Jan 24, 2015 4:48 pm

Tue Jun 11, 2019 8:28 am

Hi,

Thanks for your patient waiting.
The hotfix that contains the repair of your issue is available. Please download the temporary version from the following link.
Link: http://www.e-iceblue.com/downloads/Temp ... _4.6.1.zip

Sincerely,
Nancy
E-iceblue support team
Last edited by nancy.yang on Wed Jun 12, 2019 3:24 am, edited 1 time in total.
User avatar

nancy.yang
 
Posts: 184
Joined: Wed Apr 03, 2019 2:33 am

Tue Jun 11, 2019 9:13 am

Hi,
And, I had already draftly tested it, it seems working.
Thanks~
And will let you know any further issues if any.

grchen168
 
Posts: 32
Joined: Sat Jan 24, 2015 4:48 pm

Wed Jun 12, 2019 7:13 am

Hi,

Thanks for your feedback.
Sorry, the version we provided previously is incomplete. We just released a formal version (Spire.Presentation Pack Hotfix Version:4.6.1). Please download the new version. Just feel free to write back if you have other questions in the future.

Sincerely,
Nancy
E-iceblue support team
User avatar

nancy.yang
 
Posts: 184
Joined: Wed Apr 03, 2019 2:33 am

Wed Jun 12, 2019 1:29 pm

Got it,
And, already test it, seems working.

grchen168
 
Posts: 32
Joined: Sat Jan 24, 2015 4:48 pm

Thu Jun 13, 2019 1:22 am

Hi,

Thanks for your feedback.
If there is anything we can do for you in the future, please do not hesitate to contact us.
Wish you all the best!

Sincerely,
Nancy
E-iceblue support team
User avatar

nancy.yang
 
Posts: 184
Joined: Wed Apr 03, 2019 2:33 am

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