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Fri Mar 17, 2017 2:57 pm

Hello,

today we received our spire pro licence in a "license.elic.xml" file. We added it to the executable as an embedded resource but we get the spr1382 exception anyway. What could be wrong?

Image

somos
 
Posts: 2
Joined: Mon Feb 27, 2017 8:35 am

Mon Mar 20, 2017 2:25 am

Dear somos,

Thanks for your inquiry and sorry for late reply as weekend.
From the exception information, you were using Free Spire.Doc which has limitation, please upgrade to the latest commercial Spire.Doc Pack(hot fix) Version:5.8.70.
And here is information of Spire.Doc V5.8.70 for checking.
1)Spire.Licesne.dll V1.3.6.40
2)Spire.Doc.dll V5.8.70.3040
3)Spire.Pdf.dll V3.8.227.3040
If there is any question, please let me know.

Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Tue Mar 21, 2017 8:31 am

Dear somos,

How is your issue now ? Could you please give us some feedback at your convenience ?

Many thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Mar 24, 2017 8:32 am

Hello,

the issue was solved with your solution.

Thanks for the help.

somos
 
Posts: 2
Joined: Mon Feb 27, 2017 8:35 am

Fri Mar 24, 2017 8:37 am

Dear somos,

Thanks for your feedback.
Please feel free to contact us if you have any issue, we are here for help :) .

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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