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Thu Oct 05, 2017 9:29 pm

Hi,

in my workbook I'm using custom font and while saving workbook to pdf I get error : "object reference not set to an instance of an object". To export as pdf I'm using method suggested in Your docs:

workbook.SaveToFile(filename, FileFormat.PDF);

But when I use standard fonts like Calibri everything is working fine.
Can You help me with this issue?

Regards,
Iza

zukowska.iza
 
Posts: 5
Joined: Mon Aug 29, 2016 11:44 am

Fri Oct 06, 2017 2:20 am

Hello,

Thanks for your feedback. What is the custom font you were trying?

Thanks,
Gary
E-iceblue support team
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Gary.zhang
 
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Fri Oct 06, 2017 6:36 am

Hi,

It's geomanist.

zukowska.iza
 
Posts: 5
Joined: Mon Aug 29, 2016 11:44 am

Fri Oct 06, 2017 9:15 am

Hello,

Thanks for your response. I have noticed the issue and posted it to our Dev team, once it is resolved, or we have some other update, we will let you know ASAP.

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
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Joined: Thu Apr 04, 2013 1:30 am

Fri Oct 06, 2017 9:31 am

OK, I'm waiting for feedback from You.

Thanks in advance,
Iza

zukowska.iza
 
Posts: 5
Joined: Mon Aug 29, 2016 11:44 am

Tue Nov 07, 2017 3:05 am

Hello,

The issue has get resolved in the newest hotfix-Spire.XLS Pack(Hotfix) Version:7.12.109
https://www.e-iceblue.com/Download/down ... t-now.html

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
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Fri Nov 10, 2017 9:26 am

Hello,

Greetings from E-iceblue.
Have you tried the hotfix? Does it resolve your issue?

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
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Sun Mar 10, 2019 1:29 am

Dear we are exporting an excel to pdf but the pdf is being generated without the sources that excel uses ... could you help us

bertinnv
 
Posts: 1
Joined: Sun Mar 10, 2019 1:25 am

Mon Mar 11, 2019 5:54 am

Hello Bertinnv,

Thanks for your post.
If you were using an old version, I suggest you download our latest Spire.XLS Pack(Hotfix) Version:9.2.11 to try again. If your issue still exists after trying, please provide your Excel file as well as your generated PDF to help us further investigate it. You could send them to us via email (support@e-iceblue.com). Besides, could you tell us the PDF reader you used? What is the result if you open generated PDF by Adobe Acrobat?

Sincerely,
Lisa
E-iceblue support team
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Lisa.Li
 
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Wed Mar 13, 2019 10:11 am

Hello Bertinnv,

Greetings from E-iceblue.
Could you let us know how is the issue going? Thanks in advance for your valuable feedback and time.

Sincerely,
Lisa
E-iceblue support team
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Lisa.Li
 
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