Excel Export Fails

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Excel Export Fails

Postby DougWiesner » Fri Jan 08, 2016 2:40 pm

export fail.JPG
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We are running Spire.DataExport 3.2.1.4 that we purchased some time ago. It has been working perfectly until recently. Recently we have witnessed failed down loads. When we click the down load button, a message come back with a message that says "FileName Couldn't be down loaded. Rety Cancel View Downloads"

This primarily occurs with IE but has been seen with Chrome and FF. It is sporadic somewhat, with abilty to download today but not tomorrow. And some file are more prone to fail than others. Size also does not appear to be a problem.

Can you provide some insight or resource where to look for a solution? Is it possible that the version is too old? Any help would be appreciated.

Doug
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Re: Excel Export Fails

Postby amy.zhao » Mon Jan 11, 2016 2:56 am

Hi Doug,

Thanks for your posting.
At present the latest version is Spire.DataExport for .NET (Hot Fix) Version:3.5.10. Please try the version.
If the issue still exists, to help us can recreate the issue on our end, please share an example project. You also can send your example to amy.zhao@e-icbelue.com.

Thank you.

Best Regards,
Amy
E-iceblue support team
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