Hi,
Could you help us as we seem to be getting the evaluation warning being displayed on documents occasionally despite the fact that we do have a valid license. The warning shows as "Evaluation Warning: This document was created with Spire.PDF for .NET" at the top of the document.
The bit of code it runs through on our side looks like this:
if (System.Configuration.ConfigurationManager.AppSettings["SpireLicenseKey1"] != "")
{
Spire.License.LicenseProvider.SetLicenseKey(System.Configuration.ConfigurationManager.AppSettings["SpireLicenseKey1"]);
Spire.License.LicenseProvider.LoadLicense();
Spire.License.LicenseProvider.SetLicenseKey(System.Configuration.ConfigurationManager.AppSettings["SpireLicenseKey2"]);
Spire.License.LicenseProvider.LoadLicense();
}
I'm not sure what LoadLicense() does, but are you able to see anything at your end? Possibly should we be retrying if we don't manage to load a valid license the first time? It does only seem to not be valid occasionally, but it all runs through the same bit of code.
We are currently using version 6.8.6 and I can provide copies of the license keys to you if you require them. Presume that these would need to go to your support@e-iceblue.com address?
Thanks in advance for any help.