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Fri Mar 22, 2019 7:33 am

We bought a license some time ago, and a snippet of the license is:

<LicensedDate>2018-07-10T00:00:00Z</LicensedDate>
<ExpiredDate>2019-07-10T00:00:00Z</ExpiredDate>
<Products>
<Product>
<Name>Spire.Office for .NET</Name>
<Version>3.0</Version>

We have downloaded version 4.1 of the Spire Office from the original email link we were sent when purchasing the product. When we drop the license file in the Bin directory and process word documents, we are seeing the Evaluation Warning message in red text at the top of our documents. Is this because the version in the license file says "3.0" and we have downloaded the latest 4.1 binaries?

How can we get rid of this message please.

jason.chase@comtrac.com.au
 
Posts: 3
Joined: Fri Mar 22, 2019 4:47 am

Fri Mar 22, 2019 8:01 am

Hello,

Thank you for contacting us.
It is because our authorization for license version did not match the span of the hotfix version. This is a problem on our side and it would not happen in the future. Sorry for the inconvenience caused. Our sales team just sent the updated licenses to your emial, please check and use them for latest version 4.1. If there is any question, just feel free to write back.

Sincerely,
Lisa
E-iceblue support team
User avatar

Lisa.Li
 
Posts: 1261
Joined: Wed Apr 25, 2018 3:20 am

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