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Tue Jul 20, 2021 5:30 pm

Hi, we're having some errors with some of our files.

The message says:

List level must be less 8 and greater then 0


Here's the code for opening the file:

Code: Select all
Document d = new Document("error.rtf");


I'm uploading the file for you to test.

Kind regards,

Luiz Gustavo Alves

tecnologiahub
 
Posts: 35
Joined: Mon Feb 12, 2018 11:07 am

Wed Jul 21, 2021 7:48 am

Hello,

Thanks for your inquiry.
I reproduced your issue when loading your file. This issue has been logged into our Bug tracking system with the ticket number SPIREDOC-6386. Our development team will investigate and fix it. Once it is resolved, I will inform you. Sorry for the inconvenience caused.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1643
Joined: Wed Apr 07, 2021 2:50 am

Wed Jul 21, 2021 3:51 pm

Hi Annika,

Thanks for the answer, can we get the fix in 3 business days for this issue?

Kind regards,

Luiz Gustavo Alves

tecnologiahub
 
Posts: 35
Joined: Mon Feb 12, 2018 11:07 am

Thu Jul 22, 2021 8:43 am

Hello,

I have reported your situation to our developers, and they strive to resolve it within three working days. Once resolved, I will provide you with a provisional version.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1643
Joined: Wed Apr 07, 2021 2:50 am

Mon Aug 23, 2021 11:48 am

Hello,

Thanks for your patience.
Glad to inform you that we just released Spire.Doc (Hot Fix) Version: 9.8.6 which fixes your issue SPIREDOC-6386. Please download the fix version from the following links to test.
Website link:
https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link:
https://www.nuget.org/packages/Spire.Doc/9.8.6

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1643
Joined: Wed Apr 07, 2021 2:50 am

Wed Sep 08, 2021 10:20 am

Hi,

Hope you are doing well!
Have you tried the new version of Spire.Doc? Does this hotfix solve your issue? Any feedback will be greatly appreciated.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1643
Joined: Wed Apr 07, 2021 2:50 am

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