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Tue Apr 17, 2012 4:54 am

I am getting an error when converting a rtf document with a number list. See the attached example rtf.

The error is:

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at j9.q()
at j9.ah()
at Spire.Doc.Document.LoadFromFile(String fileName, FileFormat fileFormat, String password)
at Spire.Doc.Document.a(String A_0, String A_1)

sean.cross
 
Posts: 10
Joined: Tue Apr 10, 2012 1:07 am

Wed Apr 18, 2012 5:47 am

Hi ,

Thank you for reporting this problem to us.

We are so sorry that we need some more time to fix this problem. At the moment I cannot provide you any reliable estimate regarding this issue. However, you will surely be notified as soon as it is resolved. Sorry for inconvenience.

By the way, I didn't find the example rtf file you attached.

In case of any ambiguity, please let me know. Have a great day!

Best regards.
Suvi
e-iceblue support
User avatar

Suvi.Wu
 
Posts: 154
Joined: Thu Oct 20, 2011 2:53 am

Wed Apr 18, 2012 8:47 pm

Added example file as a zip, apparently I can't upload rtf files.

sean.cross
 
Posts: 10
Joined: Tue Apr 10, 2012 1:07 am

Tue May 08, 2012 10:24 am

Hi,

Your problem has been fixed, please download the last hotfix v4.2.11 of Spire.Doc from http://www.e-iceblue.com/Download/download-word-for-net-now.html.
Harry
Technical Support / Developer,
e-iceblue Support Team
User avatar

harry.support
 
Posts: 180
Joined: Mon Nov 08, 2010 3:11 pm

Tue May 08, 2012 10:31 pm

Thanks. That has solved 97% of my conversion problems:).

sean.cross
 
Posts: 10
Joined: Tue Apr 10, 2012 1:07 am

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