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Thu Jun 13, 2019 5:20 pm

Hello,

When converting from .dot to any other format, some formatting is off. Is this something you can fix?

Might be related to this: /forum/pdf-not-matching-word-document-t7808.html

Thanks

chazel
 
Posts: 3
Joined: Fri May 31, 2019 10:47 pm

Fri Jun 14, 2019 6:23 am

Hi,

Thanks for your inquiry.
I have tested your file and indeed found the format issues, please see the attached screenshot for error details. The issues have been logged into our bug tracking system for investigating and fixing.
If there is any progress, we will let you know. Sorry for the inconvenience caused.

Sincerely,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

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