Fri Jun 14, 2019 6:23 am
Hi,
Thanks for your inquiry.
I have tested your file and indeed found the format issues, please see the attached screenshot for error details. The issues have been logged into our bug tracking system for investigating and fixing.
If there is any progress, we will let you know. Sorry for the inconvenience caused.
Sincerely,
Amber
E-iceblue support team
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