Document Fails If It Contains Chinese Character

[brycare]

Hi.
I'm just wondering how your product deals with Chinese characters.
I am dealing with a document submitted by a Chinese user.
When you select each of the characters in the doc they show up as "English (United States)", apart from one single character in the document which shows up as "Chinese (PRC)".
This document throws a "Stack Overflow Exception".

Removing this character from the document resolves the issue.
Is there a reason why a Chinese character would stop the conversion from working successfully?

Thanks

[caroline.zhang]

Hello,

Thanks for your feedback.
Please provide us your document can replicate this issue to help us to investigate it. If it is not available,you can send the document to our email (support@e-iceblue.com).

Sincerely,
Caroline
E-iceblue support team

[brycare]

Hello,

Thanks for your feedback.
Please provide us your document can replicate this issue to help us to investigate it. If it is not available,you can send the document to our email (support@e-iceblue.com).

Sincerely,
Caroline
E-iceblue support team

Document has been sent.

Thanks
Bryan

[caroline.zhang]

Hi Bryan,

I have received your document and tested it. I have noticed your issue and forwarded it to our dev team. We will let you know when it is fixed.

Sincerely,
Caroline
E-iceblue support team