Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files from any .NET platform (C#, VB.NET, ASP.NET, .NET Core) and Java applications (J2SE and J2EE) with fast and high quality performance.

Thu Sep 02, 2021 8:36 am

Using the latest version of spire.doc to convert DOC to TIFF files an issue has been discovered on docs with a tab seperated table. Can you please advise how to avoid this misalignment?

Conversion is based on code within the ice blue "Convert Word to TIff" sample on the website.

Original doc table
doc.JPG


Converted tif version of the table
tiff.JPG
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david.khoo
 
Posts: 7
Joined: Mon Feb 03, 2020 3:03 pm

Thu Sep 02, 2021 9:50 am

Hello,

Thanks for your inquiry.
I simulated a Word file according to your screenshot and then converted it to tiff, but I did not reproduce your issue. To help us reproduce your issue and solve it, please provide your input file, your project target framework (e.g. .NET Framework 4.5) and your OS information (e.g. Windows7, 64bit). Thanks in advance.

Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
Posts: 1253
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Thu Sep 02, 2021 10:18 am

Hi,

I have attached the .doc file and the post conversion tiff file.

I am currently targeting .Net Framework 4.5 on a Windows 7 Enterpise N - Service Pack 1 (32 bit)
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david.khoo
 
Posts: 7
Joined: Mon Feb 03, 2020 3:03 pm

Fri Sep 03, 2021 9:09 am

Hello,

Thanks for providing your input file.
I opened your .doc file with the Microsoft Word 2003, but found the position of the text is different from your screenshot shows (as shown below). Which version of Microsoft Word you are using to view this Word file?
screenshot.png


Besides, I tested your case and did observe that the position of the text in the result tiff is different from the input file. I have posted this issue to our Dev team for further investigation. If there is any good news, we will let you know.

Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
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Mon Sep 06, 2021 8:53 am

I have viewed in both word 2013 and word 365 version 2102.

david.khoo
 
Posts: 7
Joined: Mon Feb 03, 2020 3:03 pm

Mon Sep 06, 2021 10:29 am

Hello,

Thanks for your response
I opened your input file with Microsoft Word2013 and Microsoft Word 365, but I got the same result as I used Microsoft Word2003. And the .doc file is based on Microsoft Word2003, so the result of our fix will also be consistent with the result of Microsoft Word2003. Hope you can understand.

Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
Posts: 1253
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Thu Sep 30, 2021 7:53 am

Hi,

Is there any update on a fix for this issue?

Thanks

david.khoo
 
Posts: 7
Joined: Mon Feb 03, 2020 3:03 pm

Thu Sep 30, 2021 9:10 am

Hello,

Thanks for your follow up.
I just check the status of your issue but found that it has not been solved. Our Dev team is still investigating your issue. Anyway, I have requested them to share any possible ETA at their earliest time. I will inform you as soon as there is any update.

Sincerely,
Brian
E-iceblue support tam
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Brian.Li
 
Posts: 1253
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Tue Nov 09, 2021 9:16 am

Hi,

Is there any further update or eta on this issue?

Thanks,
David

david.khoo
 
Posts: 7
Joined: Mon Feb 03, 2020 3:03 pm

Tue Nov 09, 2021 10:22 am

Hello,

Thanks for your follow up.
Due to its complexity and difficulty, our Dev team is still investigating your issue. Anyway, I have requested them to share any possible ETA at their earliest time. I will inform you as soon as there is any update.

Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
Posts: 1253
Joined: Mon Oct 19, 2020 3:04 am

Wed Nov 10, 2021 6:41 am

Hello David,

Thanks for your patience.
Our Dev team have found out the cause of your issue. But we are missing a font used in your word file, there are garbled characters in the result. To ensure that your issue is completely resolved, please provide us with the Code39Wide-BT font to help us further investigate. Thanks in advance for your assistance.
screenshot.png


Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
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Wed Nov 10, 2021 10:06 am

Hi,

Attached the two fonts we use for the word doc.

Thanks
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david.khoo
 
Posts: 7
Joined: Mon Feb 03, 2020 3:03 pm

Wed Nov 10, 2021 10:14 am

Thanks for your sharing.
We will keep you informed if the issue has been resolved.

Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
Posts: 1253
Joined: Mon Oct 19, 2020 3:04 am

Fri Nov 26, 2021 11:00 am

Hello,

Greetings from E-iceblue!
Glad to inform you that we just released Spire.Office Platinum(Hotfix) Version:6.11.2 which fixes your issue, please download it from the following links to test on your side. Looking forward to your test result.
Website link: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link: https://www.nuget.org/packages/Spire.Office/6.11.2

Sincerely,
Brian
E-icblue support team
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Brian.Li
 
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