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Wed Apr 22, 2020 8:17 pm

1. We have a license, which I attach in the post.

2. We want to know which dll versions are valid for this version of the license.

cotoql
 
Posts: 14
Joined: Tue Oct 28, 2014 9:41 pm

Thu Apr 23, 2020 2:27 am

Hello,

Thanks for your inquiry.
I noticed that your license subscription has expired on 2019/11/17. This means you can continue to use the version released before 2019/11/17. According to the release log, the latest version released before your license expired was Spire.Doc 7.11.1. Your licence is valid for Spire.Doc 7.11.1 and the lower versions.
Feel free to contact us if you have further questions.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Thu Apr 23, 2020 2:54 pm

Can i get that dll version?

cotoql
 
Posts: 14
Joined: Tue Oct 28, 2014 9:41 pm

Fri Apr 24, 2020 1:30 am

Hello,

Thanks for your response.
I just sent an email to your registered email address and attached the dll package of Spire.Doc 7.11.1, please check.
If there is any question, please feel free to contact us.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Tue Apr 28, 2020 8:26 pm

I have been testing that version but I always get a legend saying that it is an evaluation test, which does not happen when I use the version that we are currently working on or another version prior to the one you mention to me. Why do I get that legend, if the license is valid for that version?

cotoql
 
Posts: 14
Joined: Tue Oct 28, 2014 9:41 pm

Wed Apr 29, 2020 1:46 am

Hello,

Thanks for your response.
I have forwarded your situation to our sales team, and they will contact you via email regarding the license issues.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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