Converting Word to PDF results in StackOverflowException

[klukes]

We've encountered another StackOverflowException with a different Word document (attached) when the SaveToFile method is called (saving as PDF). We went through this document and stripped everything out, isolating the issue to a single table. Visually, this table doesn't appear all that different from other similar tables in the same document, so I'm not sure what the problem could be.

The code is as follows:

Code: Select all

doc = New Document();
doc.LoadFromFile(source);
doc.ClearMacros();
doc.SaveToFile(destination, FileFormat.PDF);


I've updated Spire.Doc to the 7.7.23 hotfix, but the problem persists.

If you could check into this, I would appreciate it.
Thanks

Kevin Lukes
Programmer/Analyst
AltaLink LP

[Amber.Gu]

Hi,

Thanks for your inquiry. This is Amber from E-iceblue support team.
When I convert your Word document to Pdf file using Spire.Doc, it results in a hang program. I have logged this issue into our bug tracking system, once there is any progress, we will inform you.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[klukes]

Hi Just following up to see if there has been any progress on this issue.

Thanks,

Kevin Lukes
Programmer/Analyst

[Amber.Gu]

Hi,

Thanks for your reply.
I checked the state of your issue in our bug tacking system, sorry that it has not been resolved yet. Please share us little more time, once there is any progress, we will inform you immediately. Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[klukes]

Hi,

Just another follow up to see if there has been any progress on this issue.

Thanks,

Kevin Lukes
Programmer/Analyst

[Amber.Gu]

Hi,

Thanks for your inquiry.
I checked the state of your issue. Sorry that it has not been resolved yet. I have urged our Dev team and improved your issue to the highest priority.
Once there is any progress, we will inform you. Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[klukes]

It would seem that this issue has fallen through the cracks as this ticket has been open since August 2019 with no resolution. Could you please provide an update?

Kevin Lukes
Programmer/Analyst

[rachel.lei]

Hello,

We are very sorry for the delay caused by us.
I got news from our Dev team that they have made some progress on your issue so far and they will continue to work on it. Anyway, we have given your issue the highest priority. We will notify you as soon as it is fixed.
Sorry again for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team

[Betsy.jiang]

Hi,

Thanks for waiting.
Now the issue is solved in Spire.Doc Pack(hot fix) Version:8.3.0. Welcome to download and use it.
Our website link: https://www.e-iceblue.com/Download/down ... t-now.html
NuGet link: https://www.nuget.org/packages/Spire.Doc/8.3.0

Sincerely,
Betsy
E-iceblue support team