convert docx to pdf Cannot allocate so many bytes. Use Load

[philippe_ba]

If I convert docx (file attached) to pdf, I have an exception

class com.spire.doc.packages.sprReB: Cannot allocate so many bytes. Use LoadPartialPixels instead.
com.spire.doc.packages.sprphB.spr (RasterImage.java:1540)
com.spire.doc.packages.sprwfB.spr (JpegDataReader.java:224)
com.spire.doc.packages.sprkDB.spr (JpegLoadDataProcessor.java:313)
com.spire.doc.packages.sprkDB.spr (JpegLoadDataProcessor.java:167)
com.spire.doc.packages.sprxZb.spr (JpegDataReader.java:153)
com.spire.doc.packages.sprxZb.spr (JpegDataReader.java:133)
com.spire.doc.packages.sprliB.spr (RasterImage.java:1170)
com.spire.doc.packages.sprZgB.spr (PartialProcessor.java:164)
com.spire.doc.packages.sprZgB.spr (PartialProcessor.java:52)
com.spire.doc.packages.sprDcB.spr (RasterImage.java:937)
com.spire.doc.packages.sprDcB.spr (RasterImage.java:1033)
com.spire.doc.packages.sprDcB.spr (RasterImage.java:1002)
com.spire.doc.packages.sprDcB.spr (RasterImage.java:642)
com.spire.doc.packages.sprDcB.spr (RasterImage.java:656)
com.spire.doc.packages.sprFZb.read(spireJpegImageReader.java:240)

[rachel.lei]

Hello,

Thanks for your inquiry.
I tested your file with the latest Spire.Doc for Java Version:3.8.8 but did not reproduce your issue. If you are using an old version, please download the latest version and try again.
If the issue still occurs, please provide your OS information and Region setting, E.g. Win7 64bit and China/Chinese. And also tell us your JDK version. Thanks in advance.

Sincerely,
Rachel
E-iceblue support team

[rachel.lei]

Hello,

Greetings from E-iceblue!
How is your issue now? Any feedback will be greatly appreciated!

Sincerely,
Rachel
E-iceblue support team