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Fri May 20, 2016 3:45 am

Hi Amy,

The error persists. I have tried all the ways as the following link but it didn't work for me.
using-the-new-qt-htmlconverter-plugin-from-a-plugin-t5465.html

I would like to confirm that everything is working fine for both your windows form and web application project on my server, this issue is happening on the SharePoint project.

Any other solutions or do you have any environment for SharePoint server that I could send you a SharePoint project to replicate the issue?

Thanks in advance.
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Fri May 20, 2016 3:53 am

Hi,

Please send us a SharePoint project to help us replicate the issue, so that we work out solution for you soon.
Thank you.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Fri May 20, 2016 9:59 am

Hi Amy,

Thank you so much, I really appreciate your help.
I just have sent you a SharePoint 2013 project in VS 2012 by e-mail.

Thanks,
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Mon May 23, 2016 9:36 am

Hi,

Thanks for sharing your SharePoint 2013 project.
I have replicated your issue. We will give you a solution tomorrow.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Tue May 24, 2016 9:28 am

Hi,

The plugin solution only works under x86 platform target. We tried to change your oiginal platform target(Any CPU) to x86 but the project can not run.
The issue has been forwarded to our dev team. We will tell you when there is any update.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Wed May 25, 2016 2:03 am

Hi Amy,

Thanks for your feedback.

I hope the Dev team can get a solution to fix the issue asap.

Thanks,
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Wed May 25, 2016 9:16 am

Hi,

Our dev team is going to build a new plugin to resolve the issue. We will tell you when there is any update.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Thu May 26, 2016 7:54 am

Hi Amy,

Thank you for your support and hope to receive your update soon.

Could you please help me take a look at another issue when convert Word document to HTML, its related to table cell formatting after conversion (see FormatCellIssue.rar). This issue is also happening to Spire.Doc Pack Version:5.7

Thanks,
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Thu May 26, 2016 8:29 am

Hi,

Thanks for your further posting.
I have replicated your issue and forwarded it to our dev team. We will tell you when there is any update on your issues.

Please feel free to contact us if you need further assistance.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Fri May 27, 2016 3:43 am

Hi Amy,

Thanks for your support.

I'm having a new couple of issues when exporting HTML to PDF:
1. PDF show the css script at the top of page (see demo-html.rar)
2. I tried to convert a Word document (455KB, 47 pages) to HTML, everything works as expected but it took over 6 minutes to convert that HTML file to PDF then (see HTMLtoPDF.rar)

Could you please replicate and show me how to fix these issues.

Thanks in advance.
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Fri May 27, 2016 6:21 am

Hi,

Thanks for further inquiry.
I have replicated issue#1 and posted it to our dev team, sorry for the inconvenience caused by the issue. We will tell you when it is fixed.
I tested issue#2 and it took over 4 minutes to convert demo.html to PDF on my side(win7 64bit,in a console application) by Spire.Doc version 5.7.
Here is testing code.
Code: Select all
Document templatehtml = new Document();
            templatehtml.LoadFromFile("demo.html ");
            string resultpdf = "demo.pdf";
            templatehtml.SaveToFile(resultpdf, FileFormat.PDF);

Did you use Spire.Doc also to do the conversion, or Spire.PDF? And could you please tell us your operation system?
Thank you.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Fri May 27, 2016 9:57 am

Hi Amy,

Yes, I am also using Spire.Doc to do the conversion. I will change to use Spire.PDF when the plugins folder issue for SharePoint is fixed. My operation system is Windows Server 2012 R2 Standard 64-bit, Intel(R) Core(TM)i5 CPU 2.80GHz, 8GB of RAM.

Thank you so much for your kindly support.
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Mon May 30, 2016 3:45 am

Hi,

Thanks for providing further information.
I have forwarded your system environment information to our dev team. We will tell you when there is any update.
Also we will keep you updated on the plugins folder issue for SharePoint.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Mon May 30, 2016 4:29 am

Hi Amy,

Thank you so much.

Some other formatting issues are happening when I do exporting HTML to PDF. Could you please help me take a look at this issues and replicate it? (see Html2Pdf.rar)

Thanks,
Lee K

Leehk
 
Posts: 39
Joined: Tue May 10, 2016 1:29 am

Mon May 30, 2016 7:03 am

Dear Lee K,

The plugins folder issue for SharePoint has fixed. Please download a new plugins via
http://www.e-iceblue.com/downloads/attachment/plugins(x64ForSharePoint).zip.
The plugins folder can be placed under any path and then tell program its path, for example, HtmlConverter.PluginPath = "D:\\plugins";
Please test Html to PDF conversion function using the plugins solution.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

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