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Tue Feb 15, 2022 9:14 am

Hello

after conversion to html, I'm losing my "non stored" images

I use includepicture with "\d" parameter for keeping an external link and not embedding the picture

but this link disappear after conversion (still present without this parameter but I want to keep an external url)

I've read about this topic SPIREDOC-5048 ... but ...

stephane.kopec
 
Posts: 2
Joined: Fri Jan 14, 2022 10:58 am

Tue Feb 15, 2022 9:27 am

Hello,

Thanks for your inquiry!

To help us reproduce your issue efficiently and quickly, please provide us with your input Word file, you can also send it to us via email (support@e-iceblue.com). Thanks in advance.

Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Tue Feb 15, 2022 10:18 am

thank you for your answer

I sent you the file

(the idea is to keep an url to the file and not generate base64)

stephane.kopec
 
Posts: 2
Joined: Fri Jan 14, 2022 10:58 am

Wed Feb 16, 2022 2:47 am

Hello,

I have received your email, and thanks for sharing more information!

I did reproduce the issue you mentioned, and I have logged it in our issue tracking system with the ticket SPIREDOC-7407 for further investigation.

We will let you know if there is any update. Sorry for the inconvenience caused.

Sincerely,
Marcia
E-iceblue support team
User avatar

Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

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