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Wed May 06, 2020 6:57 pm

Chinese Spacing Issue.zip
Hi,
We are encountering spacing issues in Chinese when converting docx to pdf. Attached are the docx and pdf for your reference. I've highlighed the discrepancy in the pdf and added a comment.

Appreciate your help on this.

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Thu May 07, 2020 3:03 am

Hi Santhoshi,

Thanks for your post.
Regarding the PDF document you provided, sorry I'm not quite sure which part of it has the spacing issue. Could you please point the problematic part to help us better locate your issue? Thanks in advance for your assistance.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Thu May 14, 2020 7:40 am

Chinese Pdf.JPG


Hi Rachel,

Please find the attached which highlights the spacing.

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Thu May 14, 2020 9:18 am

Hello,

Thanks for your more information.
I did notice this issue and have posted it to our Dev team with the ticket SPIREDOC-4454 for further investigation and fixing. If there is any update, we will let you know.
Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Thu Jul 09, 2020 8:54 am

Hi Rachel,

Could you please provide some update on this?

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Thu Jul 09, 2020 10:58 am

Hi Santhoshi,

Thanks for your following up.
Sorry our Dev team is still fixing this issue. I have urged them and given your issue the highest priority. Once there is any update, we will inform you immediately. Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Fri Sep 25, 2020 9:54 am

Hello,

Thanks for your patient waiting.
Glad to inform you that the issue SPIREDOC-4454 has been resolved. We prepared a temporary version for you. Please download it and use the following code to test.
Code: Select all
Document doc = new Document();
doc.LoadFromFile("input.docx");
ToPdfParameterList ps = new ToPdfParameterList
{
    UsePSCoversion = true
};
doc.SaveToFile("result-ps.pdf", ps);


Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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