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Tue Apr 02, 2013 1:11 pm

Hi,

I have an issue when generating a document with tables with different styles of borders in either docx or pdf. What happens is that the borders do not get displayed properly e.g. missing sides, or differnet style form what was chosen.

I have attached the 2 outcomes (docx and pdf) and the template that I have used when doing the transformation.

Is there any solution to this problem?

Kind Regards
Doris G.

dgaminger
 
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Wed Apr 03, 2013 6:23 am

Dear Doris G.,

Thanks for your inquiry.
We have reproduced this issue and posted it to our dev team. We are sorry for the inconvenience.
Once have any update on this issue, we will tell you immediately.
If you have any other issues, please feel free to contact us.

Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
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Wed Apr 03, 2013 10:06 am

Thanks Amy for your swift response :)

dgaminger
 
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Wed Apr 10, 2013 7:34 am

Dear Doris G.,

Thanks for your waiting.
We have fixed this issue. Please download and test Spire.Doc Pack (Hot Fix) Version:4.7.18 (http://www.e-iceblue.com/Download/download-word-for-net-now.html).
Have any issues, please feel free to contact us.

Regards,
Amy
E-iceblue support team
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amy.zhao
 
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Thu Apr 11, 2013 3:39 pm

regards

I have the same problem with table borders in .DOCX files, with .DOC files works well, but.
I downloaded the "Spire.Doc Pack (Hot Fix) Version: 4.7.18" to replace the DLL, but the problem persists.

Is there any additional steps to update the DLL?

Thank you.

jzunigaparedes
 
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Fri Apr 12, 2013 1:35 am

Hi jzunigaparedes,

We could not reproduce the issue, please provide us your document if convenience so that the issue can be reproduced.

Thanks in advance,
Gary
E-iceblue support team
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Gary.zhang
 
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Fri Apr 12, 2013 2:50 am

Thanks for quickly responding.

Of course my test document is as follows.

Thank you.
regards

jzunigaparedes
 
Posts: 7
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Fri Apr 12, 2013 3:37 am

Thanks for quickly responding.
The issue that convert docx to docx or pdf has been not reproduced, but we reproduce the issue convert to HTML, and I have transferred it to our Dev team, Once there are any update, I will update this thread ASAP.

Thanks,
Gary
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Gary.zhang
 
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Tue Apr 16, 2013 3:13 am

Hi jzunigaparedes,

The issue has been resolved and the new hotfix has been released. Please download and test Spire.Doc Pack (Hot Fix) Version:4.7.20(http://www.e-iceblue.com/Download/download-word-for-net-now.html).

if there are any questions, welcome to get it back to us.

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
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Mon Apr 22, 2013 1:47 pm

Hi Gary,

Sorry for the late reply but I had been on holiday. I have now updated my spire dll's and the border issue for the .docx conversion was completly correct.
However for the .pdf conversion I still get some issues when using "double" borders on tables or paragraphs. (see attached picture).
I also have another issue with the .pdf file, where it loses a bit of margin/space when converting (this can be seen in the picture aswell).

Kind Regards
Doris

dgaminger
 
Posts: 13
Joined: Wed Jan 09, 2013 5:04 pm

Tue Apr 23, 2013 6:14 am

Hi Doris,

Thanks for your inquiry.
Sorry for inconvenience. Could you please provide us your test document if convenience, so that we can reproduce your issue and work out the solution.

Thanks in advance,
Gary
E-iceblue support team
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Gary.zhang
 
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Tue Apr 23, 2013 9:09 am

Hi Gary,

I have attached the template to this post. Thank you for looking into this :)

Kind Regards
Doris G.

dgaminger
 
Posts: 13
Joined: Wed Jan 09, 2013 5:04 pm

Wed Apr 24, 2013 3:53 am

Dear Doris G.,

Thanks for your reply.
Sorry for the inconvenience caused by this issue regarding "double" borders on tables or paragraphs not displaying properly in pdf file.
I have posted this issue to our dev team. They will do some researches and fix it.
Once this issue has been solved, we will inform you immediately.
If you encounter other issues, please also tell us.

Regards,
Amy
E-iceblue support team
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amy.zhao
 
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Tue Apr 30, 2013 7:46 am

Dear Doris G.,

We have done some researches for this issue. In fact, the "double" borders had been drawn double line into the output pdf file, but because of the precision problem, the borders were not properly displayed. We are planning to improve the way of drawing line to present a correct output. As soon as this issue has been solved, we will tell you.

Regards,
Amy
E-iceblue support team
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amy.zhao
 
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Tue Apr 30, 2013 10:36 am

Hi Amy,

Thank you for updating me on this issue :)

Kind Regards
Doris G.

dgaminger
 
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Joined: Wed Jan 09, 2013 5:04 pm

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