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Tue Dec 17, 2019 12:18 pm

Hi, I'm trying to get files converted to pdf.
Tried both full and free versions. From bith nuget and downloaded from your website.

the only way to get it working is using .net full framework. both .net core and .netstandard codes produce blank pages.

How can I get it working. This is a test for a purchase but it's bit frustrating not getting it working.
Many thanks

gustavohrocha.gmail
 
Posts: 5
Joined: Tue Dec 17, 2019 9:31 am

Wed Dec 18, 2019 2:13 am

Hi,

Thanks for your inquiry.
Please first try to use the latest Spire.Doc Pack(hot fix) Version:7.11.1 which has more improvements than free/old version. If you still have the issue, please provide your input files and the code you were using for testing.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Dec 18, 2019 10:11 am

Thanks for you reply.

the hot fix available on your link is 7.12.21.
Tried this one and didn't work. Still blank page.

I'm attaching the project file and code. tried to call this code from different endpoints: .net core webapp, .net core console app, .net core test project.
Have in mind that the dlls Im using are the version in the screenshot attached.

Thanks

gustavohrocha.gmail
 
Posts: 5
Joined: Tue Dec 17, 2019 9:31 am

Thu Dec 19, 2019 2:19 am

Hi,

Thanks for your information.
I tested your issue with Spire.Doc V7.12.21 and .net core 2.0, but still could get correct result. Please check the result in the attachment.
Could you please provide following information for further investigation?
1. The OS and Region information, e.g. Win7 64bit, China/Chinese
2. The result file you got.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Dec 19, 2019 2:37 pm

Hi Betsy.

thanks for your support. Its working perfectly now.

gustavohrocha.gmail
 
Posts: 5
Joined: Tue Dec 17, 2019 9:31 am

Fri Dec 20, 2019 6:49 am

Hi,

Thanks for your feedback.
Any question, please feel free to contact us.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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