Barcode not converting on Windows 2016 Server

[david.khoo]

Hi,

I have a spire.doc pro license. I am using the code from the spire.doc tutorials (Tutorials/Spire.Doc/Spire.Doc-Program-Guide/How-to-Convert-Word-to-Tiff.html) to convert a .doc files into .tif files. On my local machine the files convert without issue. However when converting on a Windows 2016 Server, with the process running as a service, the barcodes fail to convert correctly. Examples attached.

I am using .Net Framework 4.5 and Spire.doc 8.6.3.

[rachel.lei]

Hello,

Thanks for your inquiry.
To help us investigate your issue more accurately and quickly, please share your input file with us. You could upload here or send it to us(support@e-iceblue.com) via email. Thanks in advance.

Sincerely,
Rachel
E-iceblue support team

[rachel.lei]

Hello,

Greetings from E-iceblue!
Could you please provide your input file to help us investigate further? Thanks in advance.

Sincerely,
Rachel
E-iceblue support team