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How to contact e-iceblue Software
If
You Need Technical Support
Technical support is provided by
e-mail . You can receive technical support by sending an e-mail
message to
support@e-iceblue.com.
When you submit a technical support issue,
you should include:
1. System configuration (CPU, RAM, OS, DISK SPACE, etc.)
2. Detailed problem description (include
exact error message text)
3. How to reproduce the problem
4. Your contact information (phone number,
email address, etc.)
If
You Find a Bug
If you encounter a bug in the product,
please report it by sending an e-mail message to
bugs@e-iceblue.com.
When you submit a bug report, you should
include:
System configuration (CPU, RAM, OS, DISK
SPACE, etc.)
Detailed problem description (include exact error message text)
How to reproduce the problem.
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