If You Need Technical Support

Technical support is provided by  e-mail . You can receive technical support by sending an e-mail message to support@e-iceblue.com.

When you submit a technical support issue, you should include:

1. System configuration (CPU, RAM, OS, DISK SPACE, etc.)

2. Detailed problem description (include exact error message text)

3. How to reproduce the problem

4. Your contact information (phone number, email address, etc.)

If You Find a Bug

If you encounter a bug in the product, please report it by sending an e-mail message to bugs@e-iceblue.com.

When you submit a bug report, you should include:

System configuration (CPU, RAM, OS, DISK SPACE, etc.)
Detailed problem description (include exact error message text)
How to reproduce the problem.