Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files. Get free and professional technical support for Spire.Doc for .NET, Java, Android, C++, Python.

Tue Jun 24, 2014 9:48 am

Hi Amy/Gary

I responded to your emails this morning and they are being bounced - see response below

I will reply on the forum message instead

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

zqq107114@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [173.194.76.27]:
552-5.7.0 This message was blocked because its content presents a potential
552-5.7.0 security issue. Please visit
552-5.7.0 http://support.google.com/mail/bin/answ ... nswer=6590 to review our
552 5.7.0 message content and attachment content guidelines. h6si26098842qcm.9 - gsmtp
whodsow@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [173.194.76.27]:
552-5.7.0 This message was blocked because its content presents a potential
552-5.7.0 security issue. Please visit
552-5.7.0 http://support.google.com/mail/bin/answ ... nswer=6590 to review our
552 5.7.0 message content and attachment content guidelines. h6si26098842qcm.9 - gsmtp
iceblue.cd@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [173.194.76.27]:
552-5.7.0 This message was blocked because its content presents a potential
552-5.7.0 security issue. Please visit
552-5.7.0 http://support.google.com/mail/bin/answ ... nswer=6590 to review our
552 5.7.0 message content and attachment content guidelines. h6si26098842qcm.9 - gsmtp
garyzhlei@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [173.194.76.27]:
552-5.7.0 This message was blocked because its content presents a potential
552-5.7.0 security issue. Please visit
552-5.7.0 http://support.google.com/mail/bin/answ ... nswer=6590 to review our
552 5.7.0 message content and attachment content guidelines. h6si26098842qcm.9 - gsmtp
eicefreeze@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [173.194.76.27]:
552-5.7.0 This message was blocked because its content presents a potential
552-5.7.0 security issue. Please visit
552-5.7.0 http://support.google.com/mail/bin/answ ... nswer=6590 to review our
552 5.7.0 message content and attachment content guidelines. h6si26098842qcm.9 - gsmtp

------ This is a copy of the message's headers. ------

Return-path: <SRS0=qdK5F0=3V=cr-it-solutions.co.uk=chris@e-iceblue.com>
Received: from bosmailscan06.eigbox.net ([10.20.15.6])
by bosmailout01.eigbox.net with esmtp (Exim)
id 1WzNH0-0005hy-Gr; Tue, 24 Jun 2014 05:44:20 -0400
Received: from [10.115.3.5] (helo=bosimpinc05.eigbox.net)
by bosmailscan06.eigbox.net with esmtp (Exim)
id 1WzNGy-0007hf-H5
for amy.zhao@e-iceblue.com; Tue, 24 Jun 2014 05:44:17 -0400
Received: from mout.kundenserver.de ([212.227.17.10])
by bosimpinc05.eigbox.net with NO UCE
id J9jr1o00e0D293G019jrfz; Tue, 24 Jun 2014 05:44:16 -0400
X-EN-OrigIP: 212.227.17.10
X-EN-IMPSID: J9jr1o00e0D293G019jrfz
Received: from AV (host-2-97-151-29.as13285.net [2.97.151.29])
by mrelayeu.kundenserver.de (node=mreue101) with ESMTP (Nemesis)
id 0MX0aK-1XDeKb3u6u-00Vvaj; Tue, 24 Jun 2014 11:38:05 +0200
From: "Chris Anderson" <chris@cr-it-solutions.co.uk>
To: "'amy.zhao'" <amy.zhao@e-iceblue.com>
Cc: "'gary.zhang'" <gary.zhang@e-iceblue.com>
References: <CAOO5fHUPeSa_czOnOhUF=84Dejj2Whx8wBkPjYi+Tsk1_KzfGA@mail.gmail.com> <004901cf8b96$e33c7860$a9b56920$@cr-it-solutions.co.uk> <CAOO5fHUuYLQ=8mpDyhNUyBPFy8F7BX0Hw4O0H4JdK6dR15vJcg@mail.gmail.com>
In-Reply-To:
Subject: FW: [#3003]Topic reply notification - "saving .docs error message"
Date: Tue, 24 Jun 2014 10:34:59 +0100
Message-ID: <001501cf8f8f$91de1620$b59a4260$@cr-it-solutions.co.uk>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0016_01CF8F97.F3A7AE40"
X-Mailer: Microsoft Outlook 15.0
Thread-Index: AQDgt/KmJtA/3loaNlP8eQNZst6QKgIVlrmuAq0x3QGdL76TwIAABbhggAfUeQA=
Content-Language: en-gb
X-Provags-ID: V02:K0:rcNTVyUHAqKF+NzWqa/cY/SKJROrM/P9qmh0tUjgUdU
IRzLEu2XmCVkW+QDnnY0gMyTF1XEBNgdJBP745o8YJcBsEd/vD
F5wiU6hW8X6SoVJ1cd8dAeGvbciHl6KUiFseT0t+0OHi/ngx0D
cPcOfI5g+T1UJeop362fqp7O6rz2K+K7D43wa0PZPoxPzgecWw
FvxjVLtFcwZl9egeleR55BehFzW6eXkbwj8qUhrgxINNCJdrdV
6Ss26pC24RlDJfv7fwxEmRLMzfSboNU0Mn7MxNq8FtevEqfo19
xmzf2FgN223MMsdQnTFgUhuh4FaP5NOL6YiOnqtwm/IWMuUCes
pGVGqZf767CIptbOYlcgyoHQOJ65qjHyGH2zyTqqZdgIHG5h3U
M7xbUbX1qyV2Q==
X-EN-Class: impinc

cjacs
 
Posts: 10
Joined: Fri Feb 21, 2014 11:11 am

Tue Jun 24, 2014 10:17 am

HI,

Sorry for this inconvenience.
It looks like your attachment is blocked by mail server. Sometimes, when we send a VB code file (with the extension name .vb), the vb file will fire some security event and be blocked by the mail filter.
You could:
a. Please package all of your attached files into a zip file (we suppose it named a.zip), rename the zip file to .zip2 (run the command
Code: Select all
ren a.zip a.zip2
in the Command Prompt window. And then, send the .zip2 file to us.
b. Or you can try to send your mail with your attachement to abby.zuo@e-iceblue.com. And then send a simple mail to Amy (amy.zhao@e-iceblue.com) to tell her that she need to get the real mail from abby.zuo@e-iceblue.com.

Thanks and Regards,
Harry
e-iceblue.

tom.lu
 
Posts: 1
Joined: Wed Jul 24, 2013 3:21 am

Tue Jun 24, 2014 4:58 pm

it WAS a zip file as explained earlier

cjacs
 
Posts: 10
Joined: Fri Feb 21, 2014 11:11 am

Tue Jun 24, 2014 5:00 pm

simple text emails are being bounced also!!! - I have sent to the alternative email you gave me

cjacs
 
Posts: 10
Joined: Fri Feb 21, 2014 11:11 am

Wed Jun 25, 2014 1:45 am

Hello,

Thanks, we have received your email and the file, and we will investigate the issue and get it back to you ASAP.

Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Return to Spire.Doc