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Thu May 21, 2015 4:10 pm

Hi, i use spire.pdfviewer.forms thisis result..
backgound is black...

If open file with acrobat is good
why?
thanks

ict@sogedin.it
 
Posts: 63
Joined: Mon Jul 15, 2013 2:06 pm

Fri May 22, 2015 1:46 am

Hello,

Thanks for your inquiry.
Could you please send us your sample pdf file? Please package your sample file into ZIP file
format. Then, upload your zip file. It would be helpful to replicate the issue and work out
the solution for you ASAP.

Best Regards,
Sweety

E-iceblue support team
User avatar

sweety1
 
Posts: 539
Joined: Wed Mar 11, 2015 1:14 am

Fri May 22, 2015 8:22 am

This is a pdf, if You open with Acrobat ok,
but if you open with pdfviewer backgroud feed black
bye

ict@sogedin.it
 
Posts: 63
Joined: Mon Jul 15, 2013 2:06 pm

Mon May 25, 2015 3:04 am

Hello,

Thanks for your inquiry.
I have tested your pdf file(test.pdf) with Spire.Office Platinum (Hot Fix) Version:2.11.1. It worked well in my side. There is a screenshot in the attachment. Please download Spire.Office Platinum (Hot Fix) Version:2.11.1 and try it again.
If there are any questions, welcome to get it back to us.
User avatar

sweety1
 
Posts: 539
Joined: Wed Mar 11, 2015 1:14 am

Thu May 28, 2015 9:37 am

Hello,

Have you tried the Spire.Office Platinum (Hot Fix) Version:2.11.1 ?
Has your issue been resolved?
Could you please give us some feedback at your convenience?

Best Regards,
Sweety
E-iceblue support team
User avatar

sweety1
 
Posts: 539
Joined: Wed Mar 11, 2015 1:14 am

Fri Oct 28, 2016 12:36 pm

Sorry for the delay but I was committed to another project,
Now print is ok,

ict@sogedin.it
 
Posts: 63
Joined: Mon Jul 15, 2013 2:06 pm

Mon Oct 31, 2016 3:08 am

Hi,

Thanks for your feedback.
Welcome to write to us again for further question. We will be happy to help you.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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