Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files. Get free and professional technical support for Spire.Doc for .NET, Java, Android, C++, Python.

Tue Dec 09, 2014 10:47 am

Hi,

I am evaluating this tool and this almost satisfies my need, except for the issue when I convert RTF to PNG and PDF.
I have attached a sample file which contains a RTF, PDF and PNG file.

The issue is with indentation in the last paragraph and bullets not appearing.

Is there something that needs to be done manually or is this a known issue?
Are there fixes coming for this if it has already been solved?

I am close to buying this, but waiting on your response for this issue.

shrenik.gandhi
 
Posts: 10
Joined: Fri Sep 12, 2014 5:14 am

Wed Dec 10, 2014 1:57 am

Dear shrenik.gandhi,

Thanks for your inquiry.

I have reproduced this issue and posted it to our dev team, we will inform you if there is any update.
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Wed Dec 10, 2014 12:30 pm

Hi burning.liu,

We are going ahead with the purchase.
Please can you give a tentative date when will this issue will fix?
We need to put it in the release notes to our customers.

shrenik.gandhi
 
Posts: 10
Joined: Fri Sep 12, 2014 5:14 am

Thu Dec 11, 2014 1:26 am

Dear shrenik.gandhi,

I have increased the priority of this problem and our dev team are working to fix it.

The tentative date when will this issue be fixed is not sure, but we will inform you if there is any update.
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Thu Dec 18, 2014 3:45 am

Dear shrenik.gandhi,

Sorry to keep you waiting.

We just released a new version of Spire.Doc (Spire.Doc v5.3.11) to resolve the issue "bullet and indentation", please download it via link below and have a try:
http://www.e-iceblue.com/Download/downl ... t-now.html
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Mon Dec 22, 2014 6:30 am

Hi,

The indentation problem is solved.
But there is still no bullets and numbering in the converted file.

shrenik.gandhi
 
Posts: 10
Joined: Fri Sep 12, 2014 5:14 am

Mon Dec 22, 2014 6:58 am

Dear shrenik,

After testing with the document("RTF.rtf") you sent before, we can see that bullets display correctly.

Also, I changed bullets to numbering, the result document still displayed correctly.

I upload my entire project (without dll and exe), you can check that in the attachment.
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Mon Dec 22, 2014 9:12 am

I am uploading the RTF file which I am working with.

Also is the same program which you have given in the zip file with a small modification.
You can check the zip which I have attached. The dll and exe have been excluded.

shrenik.gandhi
 
Posts: 10
Joined: Fri Sep 12, 2014 5:14 am

Mon Dec 22, 2014 9:33 am

Dear shrenik.gandhi,

Thanks for sharing your documents.

I have reproduced this issue and posted it to our dev team, we will inform you if there is any update.

PS: The bullet and numbering displayed with wrong color (black).
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Mon Dec 22, 2014 10:02 am

Okay,

So is there a solution for this?

shrenik.gandhi
 
Posts: 10
Joined: Fri Sep 12, 2014 5:14 am

Tue Dec 23, 2014 1:21 am

Dear Shrenik,

Our dev team are working to fix it, we will inform you if there is any update.
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Mon Jan 05, 2015 8:00 am

Dear Shrenik,

Sorry to keep you waiting.

We just released a new version of Spire.Doc (Spire.Doc Pack(hot fix) Version:5.3.17) to resolve the problem: "the color of bullet and numbering is not correct when RTF to PDF/Image conversion", please download it via link below and have a try:
http://www.e-iceblue.com/Download/downl ... t-now.html
Best Regards,
Burning
E-iceblue Support Team
User avatar

burning.liu
 
Posts: 406
Joined: Mon Aug 04, 2014 6:47 am

Return to Spire.Doc