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Fri Jun 07, 2013 9:46 am

Hello,

Currently evaluating Spire.Doc along with a number of other tools, and so far Spire.Doc is the favourite.
But have a couple of queries converting RTF to PDF.

I have done some tests and have noticed that bullet points are not appearing, and some page margins are incorrect.

In the attached .zip file in the original .rtf, the resulting .pdf and two screenshots of the .rtf opened in Word.
(Ignore the fact that there is a missing image, I don't have it linked)

From the bullets.jpg you will see that the bullet points after "Background Documents for Officers" on page one of the rtf do not appear in the pdf

Also in margins.jpg you can see that the margins on the table are not the same, it appears that the table is aligned right on the page.

Thanks,
Mike

MikeBeale
 
Posts: 10
Joined: Wed Jun 05, 2013 1:29 pm

Mon Jun 10, 2013 2:05 am

Hello Mike,

Thanks for your inquiry.

Sorry for the delay reply as weekend.

The issue has been reproduced, which has been transferred to our Dev team. If there are any response from them, I will get it back to you immediately. Sorry for inconvenience.

If there are any questions, welcome to get it back to us.

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Fri Jun 21, 2013 9:28 am

Dear Mike,

Thanks for your waiting.
This issue has been fixed by our dev team. Our test team is testing the new version. Once the new version is ok, we will release it and tell you.

Regards,
Amy
E-iceblue support team
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amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Wed Jun 26, 2013 9:27 am

Hello Mike,

The issue has been resolved, and the new version of spire.doc has been released, please download and test Spire.Doc Pack Version:4.9.6 from http://www.e-iceblue.com/Download/download-word-for-net-now.html.

If there are any questions, welcome to get it back to us.

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
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Joined: Thu Apr 04, 2013 1:30 am

Tue Jul 02, 2013 9:26 am

Hello Mike,

Have you test the new version of spire.doc? Has the issue been resolved? Could you please give us some feedback if convenience?

Thanks,
Gary
E-iceblue support team
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Gary.zhang
 
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Joined: Thu Apr 04, 2013 1:30 am

Mon Jul 22, 2013 8:36 am

Hello Gary,

Sorry for the late reply, I forgot about these other two posts at the time!

Yes, it is all working fine now, thank you.

MikeBeale
 
Posts: 10
Joined: Wed Jun 05, 2013 1:29 pm

Fri Oct 24, 2014 2:50 pm

Hi, Sorry for dragging up this old post.

Is there anywhere to download the 4.9.4 hotfix, or the latest hotfix for 4.9
We have a licence for 4.9 but cannot find the hotfix I downloaded for 4.9.4 last July.

The download page only shows downloads for 5.2

Many thanks,
Mike

MikeBeale
 
Posts: 10
Joined: Wed Jun 05, 2013 1:29 pm

Mon Oct 27, 2014 3:09 am

Dear Mike,

We checked our records and found that your license subscription was expired on 2014-6-12. Currently, there will no download package for Sprie.Doc v4.9.4 which was released in last year. For your situation, there will be 25% off discount for you to renew your Spire.Doc license subscripiton and you can update to our most recent version of Spire.Doc 5.2.48. Finally it costs $599.25. Please get back to us for the coupon code.
Thanks,
Gary
E-iceblue support team
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Gary.zhang
 
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Thu Oct 30, 2014 9:12 am

Hi Gary.

I have now located the file I needed, was actually 4.9.6.

Thanks

MikeBeale
 
Posts: 10
Joined: Wed Jun 05, 2013 1:29 pm

Thu Oct 30, 2014 9:25 am

Hello,

The following link is for 4.9.6.
http://www.e-iceblue.com/downloads/spire.doc_4.9.6.zip
Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
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