Spire.PDFViewer is a powerful PDF Viewer component for .NET. It allows developers to load PDF document from stream, file and byte array.

Wed Sep 07, 2016 2:58 pm

Hi,
The attached BadCharacters.pdf displays properly in other pdf viewers such as Adobe and Foxit but has some bad characters in Spire's WPF PDFViewer (Version 2.10.17.4240). The BadCharacters.png shows the difference in the displayed formats. Please let me know if there is a workaround for correcting the problem while you work on fixing it because I have users who are relying on this previewer.
Thanks,
Mark

markeye3
 
Posts: 27
Joined: Wed Jul 29, 2015 5:59 pm

Thu Sep 08, 2016 3:04 am

Hi,

Thanks for your feedback. I have noticed this issue and posted it to Our Dev team. Once it resolved, I will inform you. Sorry for inconvenience.

Sincerely,
Alan
E-iceblue support team
User avatar

Alan.Li
 
Posts: 35
Joined: Mon Sep 05, 2016 2:51 am

Fri Sep 23, 2016 2:32 pm

Hi Alan,
Is there estimated timeframe for a hotfix for this issue? It's becoming a blocking issue for our users.
Thanks,
Mark

markeye3
 
Posts: 27
Joined: Wed Jul 29, 2015 5:59 pm

Mon Sep 26, 2016 7:22 am

Hi,

Thanks for your inquiry. We have resolved your issue, the new version will be released this week. And I will inform you once the new version released. Sorry for your inconvenience.

Sincerely,
Alan
E-iceblue support team
User avatar

Alan.Li
 
Posts: 35
Joined: Mon Sep 05, 2016 2:51 am

Mon Sep 26, 2016 2:05 pm

Thanks for the update Alan.

Thanks,
Mark

markeye3
 
Posts: 27
Joined: Wed Jul 29, 2015 5:59 pm

Fri Apr 21, 2017 9:26 am

Dear Mark,

Sorry for delayed update.
Please download the new version via this link, https://www.e-iceblue.com/Download/down ... t-now.html.

Sincerely,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

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