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Thu Mar 12, 2015 9:52 am

Hi,
We are trying to convert a word template to a PDF with the Garamond font but it doesn't show. I have copied the font to the server but still no luck. I have also used the 'embedded font' code snippet. I have attached the document and the resulting PDF.

Thanks for any help
Derek.

derek
 
Posts: 42
Joined: Mon Nov 19, 2012 11:55 am

Fri Mar 13, 2015 6:11 am

Hello,

Thanks for your inquiry.
I have failed to reproduce the issue the Garamond font doesn’t show with the latest version of Spire.Doc. Please download Spire.Doc Pack(hot fix) Version:5.3.54 from the following link and have a try:
http://www.e-iceblue.com/Download/downl ... t-now.html
Here are my testing codes:
Code: Select all
Document document = new Document(@"F:\download\Downloads\GT Template 2.0.doc",FileFormat.Doc);
ToPdfParameterList para = new ToPdfParameterList();
 para.IsEmbeddedAllFonts = true;
 document.SaveToFile("resul1t.pdf",para);
If there are any questions, welcome to get it back to us.

Best Regards,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Mon Mar 16, 2015 2:10 pm

Thanks I will try that, do you think it's a problem with Spire Doc rather than SpirePDF? It's worth pointing out that it works on my local machine.

derek
 
Posts: 42
Joined: Mon Nov 19, 2012 11:55 am

Mon Mar 16, 2015 4:44 pm

Also, it's the same with Century Gothic font, I have installed it on our server (Server 2008 R2) but still appears as Ariel. Thanks

derek
 
Posts: 42
Joined: Mon Nov 19, 2012 11:55 am

Tue Mar 17, 2015 2:13 am

Hello,

I have failed to reproduce your issue Century Gothic font is showed as Arial with the latest version of Spire.Doc. Please download Spire.Doc Pack(hot fix) version:5.3.54 from the following link and have a try:
http://www.e-iceblue.com/Download/downl ... t-now.html
I attach the result document and font screenshot, please check it.
If there are any questions, welcome to get it back to us.


Best Regards,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Wed Mar 18, 2015 10:42 am

HI, I applied the hotfix and it works locally but using our Server 2008 it still comes out as Arial. Any more ideas?

derek
 
Posts: 42
Joined: Mon Nov 19, 2012 11:55 am

Wed Mar 18, 2015 2:06 pm

It works now thanks, after installing the font I had to restart the server, just to let you know.

derek
 
Posts: 42
Joined: Mon Nov 19, 2012 11:55 am

Thu Mar 19, 2015 2:01 am

Hello,

Please feel free to contact us, if you have any questions or needs. We are here for help.

Best Regards,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

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