Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files. Get free and professional technical support for Spire.Doc for .NET, Java, Android, C++, Python.

Tue Aug 05, 2014 8:51 am

Hi..
i would like to buy spire.doc to convert documents to pdf on server.
does it requires MS office on server?
what is the cost of this component?
i need to test on my server.
so could you please provide the dll files to implement our own application to test?

regards
Lalitha

lalitha_18
 
Posts: 6
Joined: Mon Aug 04, 2014 8:38 am

Tue Aug 05, 2014 9:02 am

Dear Lalitha,

Thanks for your inquiry.
You need our Spire.Doc Pro Edition to have the function of convert word documents into PDF file, and it costs $799. Please download Spire.Doc Pack 5.2 from the following URL and install it to get Spire.Doc.dll files. There is no need to install MS office on server. It is totally independent.

http://www.e-iceblue.com/Download/downl ... t-now.html

Best wishes,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Tue Aug 05, 2014 9:31 am

Hi,
Thanks for Reply.
what about the standard edition?
if i buy a product, after one year, shall i need to be renew it compulsory?
i need to use this on my website?
my clients were using my websites see the documents in server.
so i need to convert documents in server to pdf to view in pdf viewer.
if one year validity is over, will component not working or produce any probelms?
because, i dont need any further new features. so i wouldn't like to renew it.

Thanks,

Regards
Lalitha

lalitha_18
 
Posts: 6
Joined: Mon Aug 04, 2014 8:38 am

Tue Aug 05, 2014 9:53 am

Dear Lalitha,

Thanks for your further inquiry.
Yes, you need to use license on your website.
Standard edition doesn't support to convert word documents to pdf and other conversion features.
After one year, If you don't want to upgrade to the latest version, you can keep using your license as long as you can.

For viewing pdf function, you can try our Spire.PDFViewer(http://www.e-iceblue.com/Introduce/pdf-viewer.html).

Best wishes,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Mon Aug 11, 2014 9:38 am

Hi,
does spire.doc standard edition convert word doc to PDF format?
i need to convert txt,odt,doc,docx,rtf formats to PDF format.

Regards
Lalitha

lalitha_18
 
Posts: 6
Joined: Mon Aug 04, 2014 8:38 am

Mon Aug 11, 2014 9:44 am

Dear Lalitha,

Thanks for your inquiry.
Standard edition doesn't support conversion function. Please use Pro edition and it fulfills your requirements.
Please download Spire.Doc Pack from the following URL and get Spire.Doc.dll files.
http://www.e-iceblue.com/Download/downl ... t-now.html

Best wishes,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Fri Aug 15, 2014 7:27 am

Hi,
thanks for your reply.
I am using trial version
when i save one document which is in size 56KB to PDF format.
it takes too long time. it doesn't throws exception anything else.
but it doesn't stop the process.

also in output file it shows some text as warning.
if we use after buy this component, will the text be removed automatically?



Regards
Lalitha

lalitha_18
 
Posts: 6
Joined: Mon Aug 04, 2014 8:38 am

Fri Aug 15, 2014 8:37 am

Dear Lalitha,

Thanks for your inquiry.
if we use after buy this component, will the text be removed automatically?

Yes.

To help us to reproduce your issue quickly and resolve it soon, would you please send your document to amy.zhao@e-iceblue.com?
Thanks.

Best wishes,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Tue Aug 19, 2014 7:16 am

Hi,

I sent mail on Friday regarding PDF conversion issue.
Still I didn’t get any reply for that.
My issue is:
When I try to convert one document , the process was going on for long time.
Its not stop the process or move to next one or throws any exception.


Could you please reply me immediately to resolve the issue?

Regards,
Lalitha

lalitha_18
 
Posts: 6
Joined: Mon Aug 04, 2014 8:38 am

Tue Aug 19, 2014 8:26 am

Dear Lalitha,

Please check your e-mail. I sent the below reply about your issues on August 15th.
Dear Lalitha,
I have reproduced your issue with your file. Sorry for the inconvenience. I have posted it to our dev team.
Once it is resolved, we will inform you immediately.



Best Regards,
Amy
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Tue Aug 19, 2014 10:20 am

Hi Amy,

thanks for reply.
i need to know when your team will resolve this issue?
i need this component urgently to convert documents.

Regards
Lalitha

lalitha_18
 
Posts: 6
Joined: Mon Aug 04, 2014 8:38 am

Wed Aug 20, 2014 3:40 am

Dear Lalitha,

Thanks for your inquiry.
We will do our best to provide you a new version within next week.

Best wishes,
Amy
E-iceblueb support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

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